Director of Support Services & Operations

Danish Refugee Council; Maracaibo; Presencial; VES 48.270.000 - 72.405.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Descripción de la vacante

The Danish Refugee Council seeks a Head of Support Services to provide strategic leadership across Finance, HR, Supply Chain, Administration, IT and Risk & Compliance for Venezuela's country programme. Based in Caracas with field offices, you will ensure compliant, efficient operations and donor compliance while guiding teams in dynamic humanitarian contexts.

You will leverage 7+ years in international NGOs, strong leadership, and bilingual capabilities to scale operations, manage multi-currency

Formación

• 7+ years in a relevant field within an international NGO environment.
• 4+ years of people management experience.
• Experience in a similar role within international NGOs widely respected.
• Full professional proficiency in English and Spanish.

Responsabilidades

• Provide strategic leadership of all support functions (Finance, HR, Supply Chain, Admin, IT, Risk & Compliance).
• Oversee country operations across Caracas and field bases, ensuring donor compliance and safeguarding standards.
• Lead risk management, audits and continuous improvement of operational systems and processes.
• Support emergency response readiness and long-term programme delivery through robust contingency planning.

Conocimientos

Strategic leadership

People management

Cross-functional collaboration

Risk & compliance

Financial acumen

Regulatory liaison

Budget planning

English & Spanish

Educación

Master's degree in business administration or related field

Professional qualification in accounting/audit/supply chain (ACCA, CIMA, CPA, CIPS)

Herramientas

ERP systems (DRC Dynamics)

Descripción del empleo

The Danish Refugee Council seeks a Head of Support Services to provide strategic leadership across Finance, HR, Supply Chain, Administration, IT and Risk & Compliance for Venezuela's country programme. Based in Caracas with field offices, you will ensure compliant, efficient operations and donor compliance while guiding teams in dynamic humanitarian contexts.

You will leverage 7+ years in international NGOs, strong leadership, and bilingual capabilities to scale operations, manage multi-currency