Director of Operations, IT & Facilities (Nonprofit)

Center for Volunteer & Nonprofit Leadership (CVNL); Santa Rosa; On-site; VES 96,085,000 - 102,313,000; Full time

Benefits offered by this job

Vacation days

Sick days

Holidays

Health Insurance

Vision and Dental Insurance

403B Retirement Plan

Professional development opportunities

Job summary

Center for Volunteer & Nonprofit Leadership (CVNL) seeks a Director of Operations to keep offices, systems, and technology running smoothly across Santa Rosa and San Rafael. You will partner with the CFO and CEO on budgets, leases, IT strategy, and Paratransit administrative support.

You’ll lead facilities, IT, and operations, driving efficiency, security, and compliance while supporting staff and programs with strong project management and vendor coordination.

Qualifications

• 5+ years of experience in operations, facilities, and IT management; nonprofit experience preferred.
• Experience managing facilities, leases, and office projects, including budgets.
• Experience working with outside IT vendors or managed service providers.
• Strong working knowledge of Microsoft 365, cloud-based systems, networks, and hardware and software support.
• Experience supporting websites (WordPress preferred) and CRM platforms.
• Bachelor’s degree in Operations, Information Technology, Business, or a related field, or equivalent experience.

Responsibilities

• Lead facility management for CVNL offices, including leases, maintenance, and utilities.
• Develop and manage facility budgets; track costs and identify savings.
• Plan space needs and lead lease renewals, office moves, and space planning.
• Oversee vendor relationships; monitor service levels and costs.
• Administer Microsoft 365, user accounts, licenses, and transitions.
• Maintain CVNL websites and integrations; support analytics and data reporting.
• Manage IT budget and report on system performance to executives.

Skills

Facilities management

IT management

Budgeting

Vendor management

Microsoft 365

Communication

Project management

Data reporting

Staff training

Education

Bachelor’s degree in Operations, IT, Business, or related field

Tools

Microsoft 365

WordPress

CRM platforms

Job description

Center for Volunteer & Nonprofit Leadership (CVNL) seeks a Director of Operations to keep offices, systems, and technology running smoothly across Santa Rosa and San Rafael. You will partner with the CFO and CEO on budgets, leases, IT strategy, and Paratransit administrative support.

You’ll lead facilities, IT, and operations, driving efficiency, security, and compliance while supporting staff and programs with strong project management and vendor coordination.