Banquet Server

Cafe Sevilla; San Diego; Presencial; VES 450.000 - 675.000; Jornada completa

Descripción de la vacante

Join a vibrant and dynamic team at a renowned establishment known for its authentic Spanish ambiance! As a Banquet Server, you will play a crucial role in creating unforgettable experiences for guests during special events. This position offers a unique opportunity to showcase your exceptional customer service skills while working in a fast-paced environment. Embrace the chance to learn about the rich cultural aspects of the venue and share this knowledge with guests. If you are passionate about hospitality and thrive in lively settings, this role is perfect for you!

Formación

• 2+ years experience in a fast-paced dining establishment.
• Current Food Handler’s Card and ServSafe certification required.

Responsabilidades

• Ensure guests enjoy memorable experiences during events.
• Maintain cleanliness and organization in work areas.
• Respond to guest needs and ensure satisfaction.

Conocimientos

Customer Service

Communication Skills

Attention to Detail

Educación

High School Diploma or equivalent

Herramientas

POS System

Descripción del empleo

Job Title: Banquet Server

Req#: fcae7f7e-e839-4794-b18b-a51e0173d746

At Café Sevilla, the Banquet Server position is responsible for ensuring guests enjoy Sevilla’s memorable music, food, and culture during their Banquet or Special Event. This position requires a dedication to learning about Sevilla’s distinctive cultural aspects via on-the-job training and self-education. The ability to passionately communicate Sevilla’s unique characteristics to our guests, positively contribute to our work environment, and follow Company, state, and federal regulations are the keys to success as a Sevilla Banquet Server!

Position Duties and Responsibilities

1. Promote and sell Sevilla’s culinary delights, unique beverages, and other specials/promotions following the Company’s Steps of Service.
2. Follow the Sevilla Steps of Service specific to the job code.
3. Use the Opening and Closing Checklists on a daily basis to track completion of opening and closing procedures.
4. Create the best guest experience and cultivate customer return.
5. Accurately carry out all parts of the Contracted Banquet Event Order.
6. Ensure Banquet/Event space is set up properly as outlined by the Event Coordinator/Manager.
7. Respond to guests' needs or requests in a timely manner.
8. Follow food and beverage entry into Aloha policy and procedure at all times.
9. Evaluate the quality of all items being served.
10. Maintain proper table maintenance at all times.
11. Collect funds for payment of all food and beverages served.
12. Address routine guest concerns in accordance with Sevilla requirements.
13. Maintain all side work and room appearance to the proper standards.
14. Complete all end-of-the-night side work for banquets/events.
15. Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
16. Complete all assigned training tests & courses.
17. Maintain a positive work attitude and friendly demeanor.
18. Report any maintenance, security, and/or safety issues or concerns to a Manager.
19. Adhere to uniform expectations per Sevilla Handbook and uniform policy.
20. Other work duties as assigned by Management.
21. Maintain clean, organized, and safe work areas.
22. Provide great customer service.
23. Engage with guests to ensure they're happy with food and service.

Additional Responsibilities

1. Properly clock-in and out for each workday.
2. Take breaks per Company Policy outlined in the Sevilla Handbook.
3. Attend and participate in all mandatory staff meetings.
4. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a Manager.

Minimum Requirements

Education/Experience:

1. High School Diploma or equivalent.
2. 2+ years related experience and/or training in a fast-paced, fine dining establishment; or equivalent combination of education and experience.
3. Working knowledge of state and federal safety and sanitary requirements.

Certifications:

1. Current Food Handler’s Card.
2. LEAD Card.
3. ServSafe.

Computer Skills:

1. Working knowledge of, or ability to learn, Company POS and timekeeping systems.

Work Environment:

1. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
2. The noise level in the work environment is usually loud.
3. The work environment is tight and requires “squeezing” by others and working in close quarters.
4. The work environment may be hot on occasion.
5. A clean, well-kept presentation is required at all times in accordance with the Employee Handbook.

About the Company

Café Sevilla is proud to offer the most authentic Spanish ambiance in our tapas bar, restaurant, and nightclub. Located in San Diego, Long Beach, and Costa Mesa, California.