Asistente de Apoyo Psicosocial AVRR

UN Atlas; Caracas; Hybride; VES 28 169 000 - 45 775 000; Plein temps

Résumé du poste

IOM Venezuela seeks a professional to provide technical and operational support for AVRR, family reunification, and resettlement programs. The role focuses on psychosocial and specialized support to migrants, under the Senior AVRR Operations Assistant.

The candidate conducts psychosocial assessments, offers PFA, and ensures safety, dignity, and adherence to SOPs. Requires a psychology degree and bilingual English/Spanish.

Qualifications

• University degree in Psychology or related field.
• Two years of experience in psychosocial support or related work.
• Experience in humanitarian or migration programs is desirable.
• Knowledge of MHPSS guidelines and PFA principles.
• Fluency in English and Spanish is required.

Responsabilités

• Conduct psychosocial assessments to identify stress, anxiety, trauma, or grief related to migration and return.
• Conduct pre-return orientation and reintegration support sessions.
• Identify complex psychosocial cases and refer to specialized services or protection units.
• Provide psychosocial support and Psychological First Aid (PFA)
• Support follow-up and reporting, and assist with logistics (airport/land terminal operations) as needed.
• Adhere to IOM's data protection and confidentiality principles.

Connaissances

Psychosocial support

Mental Health

Psychological First Aid

Confidentiality

Communication

Stress management

Teamwork

Integrity

Formation

Bachelor's degree in Psychology

Description du poste

Organizational context: The International Organization for Migration (IOM) in Venezuela implements Assisted Voluntary Return and Reintegration (AVRR) projects for Venezuelan migrants choosing to return. The selected candidate will provide technical and operational support for AVRR, family reunification, and resettlement programs. This role emphasizes psychosocial and specialized technical support for migrants, ensuring activities align with IOM's standards and principles under the direct supervision of the Senior AVRR Operations Assistant.

Job purpose: The purpose of this role is to provide crucial technical and operational support for the implementation of the Assisted Voluntary Return and Reintegration (AVRR) program in Venezuela. This includes assisting Venezuelan migrants who decide to return voluntarily, informedly, safely, and with dignity. The position also supports family reunification and resettlement cases. A key focus is ensuring all activities are conducted safely, with dignity, and efficiently, adhering to IOM's Standard Operating Procedures (SOPs), policies, and principles. The role specifically emphasizes providing specialized psychosocial and technical support to migrants throughout their return and reintegration process, contributing to their well-being and successful adaptation.

Responsibilities: The role involves conducting psychosocial assessments for beneficiaries to identify stress, anxiety, trauma, or grief related to migration and return, documenting findings confidentially. It includes conducting pre-return orientation and reintegration support sessions to facilitate informed decision-making and manage expectations. The position requires identifying complex psychosocial cases, such as severe trauma or gender-based violence, and referring them to appropriate specialized services or protection units. The candidate will provide psychosocial support and psychological first aid (PFA) through individual or group sessions, adhering to IOM's Mental Health and Psychosocial Support (MHPSS) guidelines. The role also contributes to integrating MHPSS into AVRR activities by advising the AVRR team on psychosocial aspects. Responsibilities include supporting follow-up and monitoring of returnees, assisting with airport and land terminal operations, and contributing to the preparation of reports and informational materials on AVRR activities and psychosocial trends. Adherence to IOM's data protection and confidentiality principles is essential.

Education: A university degree in Psychology or related fields, specifically Clinical or Community Psychology, is required. Accredited universities, as listed in the UNESCO World Higher Education Database, are considered.

Work experience: Requires two years of experience in psychosocial support, community intervention, or working with vulnerable populations. Experience in humanitarian or migration programs, working with migrants or refugees, and in MHPSS is desirable.

Skills: Integrity, professional ethics, and teamwork. Sensitivity, empathy, and effective communication. Application of MHPSS and PFA principles. Ability to manage stress in field conditions. Confidentiality and discretion in handling sensitive information. Human Rights and Protection approach for identifying vulnerability indicators.

Required languages: English, Spanish

Desired languages: