Account Manager (Commercial Landscaping)

LandCare; Santa Rosa; Presencial; VES 68.241.000 - 87.489.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Team profit sharing

401K with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off + holidays

Training and development

Descripción de la vacante

LandCare is seeking a high-impact Client Relationship Manager to work closely with the Branch Manager, Production Manager, and production teams. You will manage existing client relationships, pursue new customer development, and identify networking opportunities within the industry.

Responsibilities include driving customer satisfaction, maintaining LandCare’s quality standards, creating proposals and pricing, and collaborating to deliver timely solutions.

Formación

• Experience managing active client relationships and driving customer satisfaction.
• Ability to identify and pursue new business opportunities and develop networks.

Responsabilidades

• Maintain and strengthen client relationships in collaboration with production teams.
• Create client proposals, contracts, and pricing aligned to client objectives.
• Identify and pursue new business opportunities and lead industry networking events.

Conocimientos

Client relationship management

New business development

Networking

Communication

Leadership

Descripción del empleo

THE POSITION

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

BENEFITS

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $78,000-$100,000 (commensurate with experience).