Zuora Billing Solutions Architect

Veradigm Inc.; United States; Remote; USD 130,000 - 190,000; Full time

Job summary

Veradigm is seeking a hands-on Zuora architect to own the quote-to-cash flow from Salesforce CPQ through Zuora Orders and Kantata. You will design the product catalog, write workflows, and implement billing models at enterprise scale.

In this role you will mentor Zuora administrators, collaborate with Salesforce and integration teams, and drive modernization of our billing architecture across subscriptions, usage, and milestones.

Qualifications

• 8+ years in billing or quote-to-cash systems.

Responsibilities

• Design and build Zuora product catalog including Products, Rate Plans, Charges and Amendments.

Skills

Zuora Billing

End-to-end design

Salesforce CPQ integration

Leadership & mentoring

Tools

Zuora

Boomi

MuleSoft

Kantata

Workday

Salesforce CPQ

Job description

Why this role

Veradigm is looking for a Zuora architect to own how we quote, bill and collect. That covers the full flow from Salesforce CPQ to Zuora Billing to Kantata, our Professional Services platform. This isn't a maintenance role, and it isn't a design-only role. You'll decide how the pieces fit together and then build them yourself. You own the architecture, and you build it. Catalog design, billing models, Workflows and integrations are your decisions, and you'll do the hands-on work to deliver them. There's real modernization ahead. You'll rebuild the product catalog, consolidate multiple Zuora tenants into one, and help shape a possible move from Salesforce CPQ to Revenue Cloud. You'll teach by doing. You'll work side by side with our Zuora administrators and help them grow, alongside Salesforce CPQ specialists and engineers on Boomi, Kantata and Workday. Leadership sees the work. Billing accuracy affects revenue, so this work gets reported up and funded.

What you'll do

• Design and build the Zuora product catalog: Products, Rate Plans, Charges and Amendments
• Write and maintain Zuora Workflows, API calls and scripts yourself, including orchestration, error handling, retry logic and monitoring
• Own the end-to-end quote-to-cash flow from Salesforce CPQ through Zuora Orders, working directly with the Salesforce and integration teams
• Configure billing for subscription, usage-based and milestone models across the full subscription lifecycle: new sales, amendments, renewals and cancellations
• Own the Zuora-Kantata integration for Professional Services billing
• Troubleshoot and fix production billing issues directly
• Mentor Zuora administrators through pairing, code and configuration reviews, and runbooks they can use on their own

What you bring

• Required: 8+ years in billing or quote-to-cash systems, including 5+ years hands-on with Zuora Billing: Orders, Workflows and the API
• Served as the lead architect on at least two end-to-end Zuora implementations or major redesigns, owning the design from requirements through go-live
• Still hands-on today. You configure the tenant, build Workflows and work with the API yourself. You don't hand designs off to someone else to build
• Deep command of the Zuora data model and product catalog design, including complex pricing across subscription, usage and milestone models
• Experience architecting for enterprise scale and complexity, such as multiple entities, high billing volumes or multi-tenant environments
• A track record of teaching others: you've made the people around you better at Zuora, not dependent on you
• Able to turn Finance, RevOps and Sales requirements into sound designs, and to explain the trade-offs clearly to both technical and business leaders

Big pluses

• Building or maintaining a Salesforce CPQ to Zuora integration. This is the one we'd most like to see.
• Experience with any CPQ platform, such as Zuora CPQ or Salesforce Revenue Cloud.
• Integration middleware such as Boomi or MuleSoft, Kantata or another professional services (PSA) tool.
• Zuora Revenue.
• Zuora Billing Certified Consultant or Zuora Billing Delivery Architect certification.

You don't need all of these. If you know Zuora well, you can learn the CPQ and integration work here with help from our Salesforce and Boomi engineers.

Compensation Range

$130,241-$189,502

Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network.

Visa Sponsorship

Visa Sponsorship is not offered for this position.

Our Commitment to Diversity and Inclusion

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.

Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans.

This is an official Veradigm Job posting.

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve.

At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.