Billing Systems Architect (Zuora)

Veradigm®; United States; On-site; USD 130,000 - 190,000; Full time

Job summary

Veradigm seeks an experienced Zuora Billing Architect to own our quote-to-cash infrastructure, overseeing end-to-end billing from Salesforce CPQ through Zuora Billing to PPPM (Kantata).

You will design scalable billing solutions, govern product catalog structures, and lead integration efforts across Revenue Operations, Finance, Sales, and Professional Services. Strong Zuora and CPQ experience, plus API and middleware proficiency, are essential.

Qualifications

• 5+ years hands-on Zuora Billing experience and knowledge of the Zuora object model.
• Experience architecting CPQ-to-billing integrations, including order → billing flows.
• Proficiency with REST/SOAP APIs and integration middleware.

Responsibilities

• Architect and maintain end-to-end CPQ to Zuora Orders flow with data integrity.
• Design and govern Zuora catalog structures (Rate Plans, Charges, Amendments).
• Own Zuora–Kantata (PPPM) integration including billing milestones and go-live sync.
• Lead discovery, solutioning, and documentation for new billing use cases.

Skills

Zuora Billing

Salesforce CPQ

CPQ→Zuora Orders

REST/SOAP APIs

Integration middleware

Data integrity

Billing workflows

Kantata integration

Tools

MuleSoft

Boomi

Job description

About The Job

Veradigm seeks an experienced Zuora Billing Architect to join our team and take ownership of our quote-to-cash infrastructure. In this role, you will serve as the subject matter expert on our end-to-end billing ecosystem, spanning Salesforce CPQ, Zuora Billing, and our integrated Professional Services Project & Portfolio Management (PPPM) platform, Kantata. You will work cross-functionally with Revenue Operations, Finance, Sales, and Professional Services teams to design, optimize, and maintain scalable billing solutions that support our growing business.

Key Responsibilities

• Architect and maintain the end-to-end CPQ → Zuora Orders flow, ensuring clean, reliable data transformation from Salesforce CPQ Opportunities through to Zuora order creation and billing execution
• Design and govern Zuora product catalog structures including Rate Plans, Charges, and Amendments to support evolving business models (subscription, consumption, milestone-based)
• Own the integration architecture between Zuora and Kantata (PPPM), including billing milestone triggers, project go-live date synchronization, and revenue recognition alignment
• Lead technical discovery, solutioning, and documentation for new billing use cases and product launches
• Partner with Salesforce CPQ admins and developers to ensure quote configurations translate accurately into Zuora orders without data loss or mapping errors
• Define and enforce data integrity standards across the CPQ → Zuora → Finance pipeline
• Troubleshoot and resolve billing exceptions, order errors, and integration failures in a timely manner
• Design, build, and maintain complex Zuora Workflows to automate billing operations and reduce manual intervention, including examples such as:
  • Auto-generating invoices upon order activation or subscription amendment
  • Triggering payment runs and retries based on invoice status or due date thresholds
  • Automating dunning sequences and failed payment notifications
  • Orchestrating order-to-bill flows when milestones or go-live dates are updated from Kantata
  • Syncing subscription state changes (e.g., cancellations, upgrades, renewals) back to Salesforce CPQ records
  • Scheduling and executing batch billing runs aligned to contract terms or billing periods
• Drive system upgrades, sandbox testing, and release management for the Zuora platform
• Build and maintain technical documentation, data dictionaries, and integration runbooks
• Evaluate and recommend enhancements to the billing tech stack as business requirements evolve

About You

• 5+ years of hands-on experience with Zuora Billing, including deep knowledge of the Zuora object model, Order Actions, Rate Plans, and the Zuora API
• Demonstrated expertise with Salesforce CPQ, specifically architecting and maintaining the CPQ Opportunity → Zuora Orders integration (e.g., CPQ‑X connector, Z‑Billing, or custom middleware)
• Strong understanding of subscription and recurring revenue business models
• Experience designing and troubleshooting bidirectional integrations between Zuora and third‑party platforms
• Proficiency with REST/SOAP APIs and integration middleware (e.g., MuleSoft, Boomi, or similar)
• Ability to translate complex business billing requirements into scalable technical designs
• Strong analytical and problem‑solving skills with a high attention to detail
• Excellent communication skills — able to present technical concepts to non‑technical stakeholders

Preferred Qualifications

• Experience with Kantata (formerly Mavenlink/Kimble) or any comparable Professional Services Automation / PPPM platform, particularly around:
  • Billing milestone configuration and triggers
  • Project go-live date synchronization with downstream billing systems
  • Revenue milestone‑to‑invoice workflows
  • Familiarity with ASC 606 / IFRS 15 revenue recognition principles and how they intersect with billing system design
  • Zuora certification (e.g., Zuora Billing Certified or Zuora Revenue Certified)
  • Salesforce CPQ Specialist certification
  • Experience working in a SaaS or technology services company with complex, multi‑element arrangements

Compensation Range

$130,241-$189,502

Visa Sponsorship is not offered for this position.

Applicants for North American based positions must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.