ZR_2964_JOB

Zohorecruit; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Zohorecruit in Jacksonville, FL, seeks a seasoned Portfolio Manager to steer a high-performing team of program and project managers. You will ensure delivery of complex client programs, maintaining governance, transparency, and financial accountability across the book of business.

The ideal candidate will lead leaders, drive continuous improvement, and mentor Strategic Program Managers, fostering a culture of collaboration and accountability.

Qualifications

• Bachelor’s degree in business management, engineering, or related field.
• PMP/PgMP, Agile, SAFe, or ITIL certifications a plus.
• 10+ years in program/project management, with 5+ years leading large, complex IT or infrastructure programs in Professional Services or Managed Services.
• Strong leadership, strategic thinking, and proven track record of managing complex project portfolios.
• Budgeting, forecasting, and financial reporting for multimillion-dollar programs.
• Excellent written and verbal communications skills.
• Knowledge of IT infrastructure governance, risk management, and planning tools (e.g., MS Project, Smartsheet, Power BI).
• Exceptional interpersonal, communication, and conflict-resolution skills with high EI

Responsibilities

• Owns end-to-end portfolio oversight, ensuring intake, tracking, and execution of projects align with priorities and outcomes.
• Prioritize projects with clients based on value, resources, and risk; maintain momentum across a dynamic environment.
• Establish and maintain project governance processes for consistency and accountability across the portfolio.
• Manage resource allocation across the portfolio to align with priorities and needs.
• Build trusted partnerships with client stakeholders and delivery teams to monitor portfolio health.
• Facilitate portfolio status meetings and cross-functional sessions to drive decisions and momentum.
• Communicate clearly on workload, metrics, and progress to audiences at all levels.
• Lead with emotional intelligence to influence outcomes and resolve conflicts across stakeholder groups.
• Oversee program managers in developing project plans with scope, schedules, and resource needs.

Skills

Leadership

Strategic thinking

Communication

Influence and negotiation

Emotional intelligence

Education

Bachelor’s degree in business management or related field

MBA preferred

Tools

MS Project

Smartsheet

Power BI

Job description

Jacksonville, United States | Posted on 07/07/2026

The Portfolio Managerleads a high-performing team of Program and Project Managers to ensure thesuccessful delivery of complex, high-impact client programs that drivestrategic business outcomes at scale. This role provides portfolio-leveloversight across multiple concurrent delivery engagements, ensuring consistentgovernance, operational excellence, stakeholder alignment, and financialaccountability across the entire book of business. Beyond portfolio leadership,this role serves as a force multiplier — elevating the capabilities ofStrategic Program Managers through active mentorship, coaching, and thecultivation of a delivery culture rooted in collaboration, accountability, andcontinuous improvement. The ideal candidate brings deep experience leading leaders,managing large and diverse program portfolios in a client-facing environment.Key Responsibilities

• Owns end-to-end portfolio oversight, ensuring theintake, tracking, and execution of projects align with organizationalpriorities and measurable business outcomes.
  
• Works closely with Clients to prioritize projects basedon business value, resource constraints, and risk considerations —maintaining clarity and momentum across a dynamic work environment.
  
• Establishes and maintains project governance processesand standards that ensure consistency, transparency, and accountabilityacross the portfolio.
  
• Manages resource allocation across the portfolio,ensuring alignment to strategic priorities and operational needs.StakeholderEngagement & Delivery Management
  
• Builds trusted partnerships with Client stakeholders,partners, project managers, engineers, and field teams to monitorportfolio health and maintain alignment with organizational goals.
  
• Facilitates recurring portfolio status meetings andcross-functional working sessions to drive decision-making and sustainprogram momentum.
  
• Maintains clear, consistent communication on teamworkload, performance metrics, and program and/or project progress —translating complex information for audiences from field level to theClient.
  
• Leverages strong interpersonal skills and emotionalintelligence to influence outcomes, resolve friction, and championcollaboration across diverse stakeholder groups.Project Planning& Execution
  
• Oversees program managers developing and implementingproject plans with disciplined attention to scope, schedules, resourcerequirements, and deadlines — operating effectively under tight timeconstraints.
  
• Applies structured problem-solving practices tomaintain portfolio momentum and remove delivery obstacles.
  
• Proactively identifies and mitigates portfolio-levelrisks, issues, and critical dependencies before they impact delivery andleads escalation management and resolution planning across the portfolio.
  
• Own portfolio-level financial performance includingrevenue forecasting, gross profit performance, utilization, backlogmanagement, and margin improvement initiatives.Communication
  
• Establish strong operating rhythms with projectmanagers and delivery leaders through portfolio reviews, risk reviews,financial reviews, and delivery health checks.
  
• Ensure a high-quality client experience throughproactive communication, accountability, and consultative engagement.
  
• Establishes standardized mechanisms for workloadtracking, risk monitoring, and performance reporting to provide real-timevisibility into portfolio status.Monitoring, Reporting &Continuous Improvement
  
• Creates and delivers reporting and dashboards thatsynthesize portfolio health, team performance, and strategic insights forleadership and key stakeholders.
  
• Anticipates operational needs and develops practical,business-aligned solutions that improve execution quality and stakeholdersatisfaction.
  
• Drives continuous process improvement efforts tomaximize team efficiency, enhance project management practices, andincrease value delivery across the portfolio.
  

Qualifications

• Bachelor’s degree in business management, engineeringor related field; Advanced degree or MBA preferred.
  
• PMP or PgMP, Agile, SAFe, or ITIL certifications aplus.
  
• 10+ years in program/project management, with 5+ yearsleading large, complex, cross-functional IT or infrastructure programs ina Professional Services and/or Managed Services environment
  
• The ideal candidate will possess strong leadershipskills, strategic thinking abilities, and a proven track record ofsuccessfully managing complex project portfolios. They will leadmulti-disciplinary teams to ensure effective project execution and portfoliomanagement.
  
• Strong experience in budgeting, forecasting, andfinancial reporting for multimillion-dollar programs.
  
• Excellent written and verbal communications skillsincluding the ability to communicate complex ideas and information todifferent audiences and levels.
  
• Knowledge of IT infrastructure, governance, riskmanagement, and program planning tools (e.g., MS Project, Smartsheet,Power BI).
  
• Exceptional interpersonal, communication, andconflict-resolution skills, with a high degree of emotional intelligence.