Zoological Care Lead & Ambassador

Entertainment Places; Orlando (FL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical Insurance

401K Retirement plan

Life Insurance

Disability Benefits

Tuition Reimbursement

Employee Assistance Program

Job summary

SeaWorld Parks & Entertainment seeks enthusiastic Ambassadors to supervise safety in animal areas, oversee husbandry training, and ensure clear communication across teams. You will help staff areas, develop team members, and assist in creating new habitats and experiences in collaboration with other departments.

The role requires SCUBA certification, CPR readiness, and the ability to work around water and outdoor conditions. Flexibility for varied shifts and physical tasks is essential.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree in Biology or related field preferred.
• Leadership experience preferred.
• At least 21 years old.
• Valid state driver’s license.
• At least 7 years relevant experience.
• At least 2 years at Senior 1 level.
• SCUBA certified and able to complete annual swimming competency review.
• Ability to complete CPR training.
• Excellent written and verbal communication skills.
• Ability to swim and work in/around water.
• Able to stand for long periods and lift 50 pounds.
• Comfortable with heights, noise, fumes, and chemicals.
• Willing to work indoors and outdoors in all weather and shifts.

Responsibilities

• Supervise safety guidelines in all animal areas.
• Oversee training of husbandry procedures and safety guidelines.
• Ensure daily priorities and changes are communicated to staff.
• Staffing of animal areas through effective scheduling.
• Develop area team members through coaching and instruction.
• Contribute to design of new habitats, tours, and experiences.
• Provide materials and resources for animal and area needs.
• Recognize and reward good morale and performance.
• Maintain excellent guest relations and satisfaction.
• Design and implement proactive and reactive behavioral programs.
• Perform other duties as assigned.

Skills

Leadership experience

Communication skills

SCUBA certification

CPR training

Swimming ability

Physical stamina

Driver's license

Education

High school diploma or equivalent

Bachelor’s degree in Biology or related field preferred

Job description

SeaWorld Parks & Entertainment seeks enthusiastic Ambassadors to supervise safety in animal areas, oversee husbandry training, and ensure clear communication across teams. You will help staff areas, develop team members, and assist in creating new habitats and experiences in collaboration with other departments.

The role requires SCUBA certification, CPR readiness, and the ability to work around water and outdoor conditions. Flexibility for varied shifts and physical tasks is essential.