Dive Ambassador: Guest Experience & Ocean Care

Entertainment Places; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care

Flexible Spending Accounts

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to clean underwater facilities, maintain dive gear, and assist with daily park operations. You’ll work at dive sites, log activities, and follow safety policies while providing excellent guest service and teamwork in a dynamic park environment.

The role requires Open Water Diver certification, physical fitness for shifts, and willingness to work weekends and holidays.

Qualifications

• Be at least 18 years old with a high school diploma or equivalent.
• Available to work 5 days per week with occasional weekends.
• Employment contingent on passing a dive physical swim test and scuba assessment.
• Open Water Diver Certification required; ADCI certification preferred.
• Have a valid driver's license and ability to obtain SEA driver's license.
• Be able to pass CPR, First Aid, AED and O2 provider certifications within 30 days.

Responsibilities

• Learn to clean underwater facilities throughout the park.
• Learn how to properly setup and breakdown all required equipment at each dive site.
• Maintain accurate daily dive log, records and remain OSHA compliant.
• Learn safe handling, storage and disposal practices for toxic substances and hazardous waste.
• Ensure general cleanliness of all facilities throughout the park.
• Learn to clean and store equipment after each diving day.
• Learn to properly care for and maintain assigned dive gear.
• Learn and use good housekeeping skills at the dive locker and facilities.
• Show positive attitude working in a team environment.
• Ensure excellent customer service by responding to customer requirements and needs.
• Occasionally assist other locations and areas in the park as needed.

Skills

Customer service

Teamwork

Communication

Safety procedures

Physical stamina

Education

High school diploma or equivalent

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to clean underwater facilities, maintain dive gear, and assist with daily park operations. You’ll work at dive sites, log activities, and follow safety policies while providing excellent guest service and teamwork in a dynamic park environment.

The role requires Open Water Diver certification, physical fitness for shifts, and willingness to work weekends and holidays.