Zoo Membership Advocate - Guest Services Pro

Houston Zoo; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug

Vision

Dental

401k with employer match

Free Zoo Membership

Discounts on Food and Merchandise

Job summary

The Houston Zoo is hiring a Zoo Membership Ambassador in Houston, Texas. The role focuses on providing outstanding guest services and promoting memberships to enhance visitor experience. Candidates should have at least 3 years of customer service experience.

Responsibilities include answering member inquiries, updating accounts, and selling memberships. Benefits include medical, dental, and vision coverage, as well as a 401k plan with employer match and free zoo membership.

Qualifications

• 3 years of experience in customer service within a high-volume operation.
• Ability to maintain confidentiality.
• Proficient in word processing and spreadsheets.

Responsibilities

• Assist members with questions and concerns.
• Update and manage member accounts.
• Sell memberships to the general public.

Skills

Customer service

Multi-tasking

Advanced computer skills

Spanish proficiency

Job description

The Houston Zoo is hiring a Zoo Membership Ambassador in Houston, Texas. The role focuses on providing outstanding guest services and promoting memberships to enhance visitor experience. Candidates should have at least 3 years of customer service experience.

Responsibilities include answering member inquiries, updating accounts, and selling memberships. Benefits include medical, dental, and vision coverage, as well as a 401k plan with employer match and free zoo membership.