ZoneBilling Solution Architect

Zone & Co; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A leading SaaS company is seeking a Solution Architect to design and deliver advanced software solutions. This role involves collaborating with customers to understand their needs and translate them into scalable technical designs. The ideal candidate will have a strong background in cloud computing, ERP implementations, and excellent communication skills. This position is fully remote with a focus on flexibility.

Benefits

Flexibility and work-life balance

Remote work options

Diversity and inclusion initiatives

Qualifications

• Proven experience as a Solution Architect in a SaaS organization, ideally within fintech.
• Expertise in cloud computing platforms and microservices architecture.
• Advanced proficiency in SQL, SuiteScript, and complex ERP implementations.

Responsibilities

• Design and deliver scalable solutions on ZoneBilling.
• Lead customer workshops to define requirements.
• Translate business needs into technical designs.
• Collaborate with cross-functional teams.
• Oversee integrations and compliance.

Skills

Cloud computing platforms (AWS, Azure, Google Cloud)

Microservices architecture

SQL

SuiteScript

RESTful APIs

Containerization (Docker, Kubernetes)

Excel

Communication skills

Problem-solving

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

JIRA

Job description

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the Oracle NetSuite platform and offers advanced automation and integration solutions to a wide spectrum of business-critical functions.

Zone helps over 3,000 companies worldwide work smarter, faster, and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe, and Asia Pacific.

We are looking for a Solution Architect to join Zone & Co and lead the design, development, and delivery of advanced software solutions across our full suite of products. In this customer-facing role, you’ll transform complex business requirements into scalable technical designs, ensuring seamless implementation in collaboration with customers and internal teams.

What You’ll Do:

As a Solution Architect at Zone & Co, you’ll be the bridge between customer needs and innovative solutions. Your responsibilities will include:

• Design and deliver scalable solutions on ZoneBilling and related products, ensuring security, performance, and alignment with customer goals.
• Lead customer workshops and demos to define requirements, showcase capabilities, and build trusted partnerships.
• Translate business needs into technical designs, guiding teams through implementation, configuration, and best practices.
• Collaborate cross-functionally with Product, Engineering, Professional Services, and Sales to refine features, drive adoption, and support presales opportunities.
• Oversee integrations and compliance, ensuring solutions align with standards, financial regulations, and Zone & Co best practices.
• Drive continuous improvement, optimizing performance post-deployment and evolving processes based on feedback.
• Provide hands-on support, from documentation and UAT to onboarding and training, ensuring customers achieve success with Zone & Co solutions.

Essential Functions:

As a Solution Architect at Zone & Co, you’ll shape impactful customer solutions from design through delivery. Your key responsibilities will include:

• Developing expertise in ZoneBilling and our full product suite.
• Partnering directly with customers to understand needs and design scalable, secure solutions.
• Collaborating with Sales, Product, and Professional Services to align requirements.
• Creating and presenting proof-of-concept demos that showcase solution capabilities.
• Leading technical guidance, training, and enablement to ensure successful adoption.
• Driving continuous improvement through retrospectives, clear communication, and proactive risk management.

What You Will Bring:

• Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degree preferred.
• Proven experience as a Solution Architect in a SaaS organization, ideally within fintech.
• Expertise in cloud computing platforms (AWS, Azure, Google Cloud) and microservices architecture.
• Familiarity with financial regulations and compliance standards in the fintech sector.
• Advanced proficiency in SQL, SuiteScript, and complex ERP implementations, especially NetSuite.
• Strong knowledge of Order-to-Cash processes, advanced revenue management (ARM), and ASC 606/IFRS 15.
• Proficiency in RESTful APIs, containerization (Docker, Kubernetes), and saved search functionality.
• Advanced Excel skills and familiarity with project management tools (e.g., JIRA).
• Excellent communication and interpersonal skills for customer-facing and cross-functional collaboration.
• Strong analytical and critical-thinking skills with a focus on problem-solving.
• Ability to simplify complex technical issues into accessible, customer-centered solutions.
• NetSuite Certifications (Financial User, Administrator, ERP).
• Experience in consulting and project management, with a history of managing customer communications and timelines.

At Zone, our benefits are designed to enrich your life beyond the workplace. We prioritize flexibility and balance as a fully remote company.

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.