Zone Supervisor

Compass Connections; San Antonio (TX); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, 6%

Job summary

Compass Connections seeks compassionate and dependable staff to support emergency shelter and group home placement for children in El Paso, TX. You will help ensure safety, supervise activities, and assist with daily operations in a fast-paced environment.

Responsibilities include coordinating staff, maintaining records, and following safety protocols while supporting family reunification efforts. A high school diploma is required with CPR/First Aid preferred; bilingual English/Spanish helpful.

Qualifications

• Requires compassion and dependability.
• Demonstrates ability to respond to crises with intervention.
• Ability to work collaboratively with staff and service providers.
• Maintains emotional control in fast-paced environments.
• Proficient with basic computer tasks and records management.

Responsibilities

• Meet federal/state regulatory guidelines for the position.
• Report incidents and daily activities to Shelter Manager.
• Assist with shift schedules and staff assignments for safety.
• Monitor and delegate daily facility operations tasks.
• Know procedures for dispensing non-prescription medications when medical staff aren’t on duty.
• Promote positive interactions among children and encourage daily responsibility.
• Plan and supervise activities per daily schedule.
• Identify maintenance needs and report them.
• Participate in meetings, training, and team decisions.
• Assist with laundry and cleaning of living areas.
• Maintain accurate records of clothing and personal items.
• Coordinate air/ground transportation for the service population.
• Work evenings, weekends, and holidays as needed.
• Follow safety protocols during emergencies.

Skills

Compassionate approach

Crisis intervention

Team collaboration

Emotional control

Computer literacy

Education

High school diploma or equivalent

Associate degree or related coursework (2+ years)

Job description

It's a great feeling to work for a company that does so much good for others around the world!Make a difference every day with an organization dedicated to doing good and caring for others.Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.We know the sooner family reunification is accomplished; the sooner children can safely integrate into the community and thrive.We are now hiring compassionate and dependable individuals to join our team in El Paso, Texas.ALL Benefits available on the first day of employment.100% employer-paid medical, dental, vision insuranceRetirement plan optionsAdditional employer sponsored benefits availableAsk your recruiter for a complete overview of the benefits available to you.Hourly Rate: $26.00 an hour.Language Requirement: Fluency in English and Spanish is required.Academic Req: Required – High school diploma, or equivalent; Preferred – 2-year Associate degree from accredited program/institution, or two or more years of college-level course work in a related fieldCertifications: First aid, CPR, Emergency behavior interventionWork experience: Required – Minimum of one (1) year of related experience and/or training; preferred – Two (2) plus years of related experience and/or training Compass ConnectionsCritical Action Items & Measurable Deliverables:1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.2. Report all serious incident and daily activities to the Shelter Manager.3. Assist with the development of shift schedules and staff assignments to ensure the safety of the service population and coworkers.4. Monitor, coordinate, and delegate daily facility operations tasks as needed throughout the shift.5. Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.6. Supervise the general interaction of the service population by promoting positive interaction between children, encouraging children to take on responsibility in the daily routine.7. Plan, organize, and supervise activities for children in accordance with the daily activity schedule.8. Identify routine maintenance work/repair and report it to the Shelter Manager.9. Participate in scheduled meetings, in-service training, and team decisions.10. Assist in the household laundry of linens, children’s clothing and routine cleaning of bedrooms and living areas.11. Ensure that records regarding clothing and personal items are maintained and updated in an accurate and timely manner.12. Assume responsibility for scheduling air and ground transportation of the service population when needed.13. Work evenings, weekends, and holidays as needed or requested by position supervisor.14. Implement Compass Connections safety protocols including evacuating with the children and other staff in case of an emergency.15. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.Other Responsibilities:1. Supervise the unit managers assigned to this position and solicit ideas from providing constructive feedback to all supervised staff regarding work habits, communication, and safety.2. Mentor and assist new hires and coworkers during the general observation training period.3. Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.4. Frequently transverse from one area of the physical plant to another.5. Meet all deadlines required by program supervisor and federal partners.Requirements:1. Pass a pre-employment drug screen and random drug screens throughout employment.2. Provide proof of work eligibility status upon request.3. Pass a pre-employment and biennial criminal background checks.4. Demonstrate the ability to:a. Respond sensitively and competently to the service population’s cultural and socio-economiccharacteristics.b. Work collaboratively with other staff members, service providers and professionals.c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.e. Maintain computer literacy required to meet the responsibilities of the position.f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.5. Demonstrate a working knowledge of all Compass Connections policies and procedures.Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIn accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.#LI-Other#LI-Mid-Senior level#LI-Full-time