Zone Supervisor

Compass Connections; San Antonio (TX); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &/

Job summary

Compass Connections in San Antonio, TX seeks compassionate individuals to join our team at the HSF. The role involves safeguarding and caring for children, ensuring safety, documenting activities, and coordinating shift tasks under the Shelter Manager.

A high school diploma is required, CPR/First Aid, and bilingual English/Spanish abilities are essential. We offer full-time hours Sun–Thu 2pm–10pm with 100% employer-paid medical, dental, and vision insurance on day one, plus retirement options.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum 1 year related experience; 2+ years preferred.
• CPR/First Aid certifications required.
• Bilingual English/Spanish required.
• Must pass pre-employment drug screens and background checks.
• Ability to supervise staff and coordinate schedules.

Responsibilities

• Meet federal/state guidelines and standards for position.
• Report serious incidents and daily activities to Shelter Manager.
• Assist with shift schedules and staff assignments to ensure safety.
• Coordinate daily facility operations during shift.
• Supervise interactions of children to promote positive behavior.
• Plan and supervise activities per daily schedule.
• Maintain records of clothing and personal items.

Skills

Bilingual English/Spanish

Crisis intervention

Staff supervision

Documentation

Computer literacy

Education

High school diploma

Associate degree preferred

Job description

It's a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our HSF in San Antonio, TX.

ALL Benefits available on the first day of employment.

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Hourly Rate: $26.90 an hour.

Language Requirement: Fluency in English and Spanish is required.

Work Schedule: Sun - Thurs 2pm - 10pm

Academic Req : Required - High school diploma, or equivalent; Preferred - 2-year associate degree from accredited program/institution, or two or more years of college-level course work in a related field

Certifications : First aid, CPR, Emergency behavior intervention

Work experience: Required - Minimum of one (1) year of related experience and/or training; preferred - Two (2) plus years of related experience and/or training Compass Connections

Critical Action Items & Measurable Deliverables:

1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Report all serious incident and daily activities to the Shelter Manager.
3. Assist with the development of shift schedules and staff assignments to ensure the safety of the service population and coworkers.
4. Monitor, coordinate, and delegate daily facility operations tasks as needed throughout the shift.
5. Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
6. Supervise the general interaction of the service population by promoting positive interaction between children, encouraging children to take on responsibility in the daily routine.
7. Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
8. Identify routine maintenance work/repair and report it to the Shelter Manager.
9. Participate in scheduled meetings, in-service training, and team decisions.
10. Assist in the household laundry of linens, children's clothing and routine cleaning of bedrooms and living areas.
11. Ensure that records regarding clothing and personal items are maintained and updated in an accurate and timely manner.
12. Assume responsibility for scheduling air and ground transportation of the service population when needed.
13. Work evenings, weekends, and holidays as needed or requested by position supervisor.
14. Implement Compass Connections safety protocols including evacuating with the children and other staff in case of an emergency.
15. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
16. 4. Demonstrate the ability to:
17. a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
18. b. Work collaboratively with other staff members, service providers and professionals.
19. c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
20. d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
21. e. Maintain computer literacy required to meet the responsibilities of the position.
22. f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
23. 5. Demonstrate a working knowledge of all Compass Connections policies and procedures.

Other Responsibilities:

1. Supervise the unit managers assigned to this position and solicit ideas from providing constructive feedback to all supervised staff regarding work habits, communication, and safety.
2. Mentor and assist new hires and coworkers during the general observation training period.
3. Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.
4. Frequently transverse from one area of the physical plant to another.
5. Meet all deadlines required by program supervisor and federal partners.

Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
5. a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
6. b. Work collaboratively with other staff members, service providers and professionals.
7. c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
8. d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
9. e. Maintain computer literacy required to meet the responsibilities of the position.
10. f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
11. 5. Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to followin