Zone Supervisor

Campus Apartments; Richmond (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

A property management company in Richmond, Virginia is seeking an Experienced Zone Supervisor to oversee maintenance operations. You will be responsible for ensuring the upkeep of the property and managing maintenance staff. Ideal candidates have a high school diploma, HVAC and electrical certifications, and strong customer service skills. The role includes managing schedule, staff hiring, and maintaining tenant relations, ensuring all tasks are completed in a timely and professional manner.

Qualifications

• High school diploma required; additional education preferred.
• HVAC and electrical certifications are necessary.
• At least two years of supervisory experience preferred.

Responsibilities

• Ensure maintenance of the property, both internally and externally.
• Schedule and scope capital improvement projects.
• Maintain good tenant relations.

Skills

Customer service skills

Interpersonal skills

Mechanical work

Problem solving

Education

High school diploma

HVAC certification

Certification in electrical (commercial and residential)

Universal certification

Job description

Experienced Zone Supervisor

The Zone Supervisor reports to the General Manager and is responsible for ensuring the physical and mechanical upkeep of the property.

Responsibilities

• Maintenance of painting and cleaning of the property (internal and external)
• Maintenance work (including mechanical work), code work, fire alarm check, capital improvement projects completed in-house
• Schedule any capital improvement projects and apartment work
• Set the scope, get bids, check contractors and submit for approval when improvements are done with outside contractors
• Repair all appliances (refrigerators, stoves, dishwashers, etc.); obtain prices and quotes for appliances when necessary
• Repair and ensure all boiler machinery is kept in good working condition; includes completion of monthly inspection reports
• Snow removal where applicable
• Order pool supplies and ensure that they are maintained properly where applicable
• Maintain good tenant relations and inform General Manager of any potential or existing problems
• Manage the night and weekend maintenance staff; includes bus drivers where applicable
• Ensure that maintenance staff completes all work orders in a timely, professional and courteous manner
• Hire and terminate maintenance staff in cooperation with General Manager; includes cleaners, painters, grounds people, courtesy officers, etc.
• Ensure that payroll is submitted accurately and in a timely fashion for the maintenance staff
• Work with General Manager on a daily basis for scheduling, budgeting, etc.

Qualifications

• High school diploma
• Additional education preferred
• HVAC certification
• Certification in electrical (commercial and residential)
• Universal certification to be obtained within one year of hire
• Valid driver’s license and current automobile insurance
• Licensed pool operator if the community maintains a pool
• Minimum of two years supervisory experience preferred
• Excellent customer service skills
• Strong interpersonal skills and the ability to communicate instructions accurately