Zone Store Associate

Sherwin-Williams; Saraland (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the paint industry is seeking a Store Associate in Saraland, Alabama. In this role, you will interact with customers, provide excellent sales service, and maintain store standards. Ideal candidates are motivated individuals with strong communication skills and a passion for customer service.

Qualifications

• Must be at least 18 years old.
• Ability to lift and carry up to 50 lbs frequently.
• Willingness to work evenings and weekends.

Responsibilities

• Ensure customer satisfaction through excellent service.
• Assist customers in person and over the phone.
• Achieve sales goals monthly and yearly.

Skills

Customer Service

Sales

Communication

Problem Solving

Education

High School Diploma or GED

Job description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 10-mile radius of Store #702655 located at 21 Saraland Bld, S Saraland AL 36571. Additional locations supported would include:

• #702447 - 6901 Moffett Rd Mobile AL 36618
• #702286 - 1300 Schillinger Rd, S. Mobile AL 36695
• #702038 - 3853-A Airport Blvd Mobile AL 36608
• #702316 - 1904 Government St. Mobile AL 36606
• #725409 - 5181 Rangeline Svc Rd. N Mobile AL 36619

Qualifications Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver’s License
• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales