Zone Specialist Full Time

Ollie's Bargain Outlet, Inc.; Harrisonburg (VA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Rx coverage

401K with match

Immediate vesting

Career growth

Employee discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is hiring a Retail Zone Specialist to assist customers and maintain store appearance. You will be responsible for customer service, merchandising, and zone upkeep with a focus on the assigned department.

The role involves working evenings, weekends, and holidays, and offers opportunities for growth within a discount retail environment, including associate benefits after probation.

Qualifications

• High school diploma or equivalent preferred.
• 6+ months retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year‑round.
• Assist with receiving the truck, pricing items, and training new associates.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Education

High school diploma or equivalent

Job description

Join our team and live the Ollie-tude! (Ollie’s Core Values)

Core Values

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – Get better every day.
• BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Voluntary benefits.

Position Overview

The Retail Zone Specialist assists customers and helps to maintain the store appearance. The Retail Zone Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

Primary Responsibilities

• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year‑round.
• Assist with receiving the truck, pricing items, and training new associates.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Qualifications

• High school diploma or equivalent preferred.
• 6+ months retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.