Zone Specialist Full Time

Ollie's Bargain Outlet, Inc.; Defiance (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with immediate vesting

Associate discount 20%

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is hiring a Retail Zone Specialist in Defiance, OH. The role focuses on assisting customers, maintaining store appearance, and delivering excellent service within the assigned zone.

The position requires merchandising knowledge, customer service, and the ability to work evenings, weekends, and holidays. Join a team that supports growth, offers a discount, and values core Ollie’s principles.

Qualifications

• High School diploma or equivalent preferred.
• 6+ months retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year‑round.
• Assist with receiving the truck, pricing items, and training new Associates.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Skills

Team player

Positive attitude

Customer service

Education

High School diploma or equivalent

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

Core Values

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview

The Retail Zone Specialist assists customers and helps to maintain the store appearance. The Retail Zone Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

Primary Responsibilities

• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year‑round.
• Assist with receiving the truck, pricing items, and training new Associates.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Qualifications

• High School diploma or equivalent preferred
• 6+ months retail experience preferred
• Ability to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.