Zone Manager - John Wayne Airport

Paradies Lagardère; Santa Ana (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Company Paid Time Off

Associate Recognition Programs

Merchandise Discounts

Free Parking

Free Uniforms

Job summary

Paradies Lagardère in Santa Ana, CA seeks a Zone Manager to partner with the General Manager in operating store(s) with a focus on customer service, training, coaching, and mentoring associates for exceptional in-store execution.

If you enjoy people and have a friendly approach, you’ll fit right in with our team and daily customer interactions. This full-time role emphasizes leadership, shift coverage, and adherence to company standards.

Qualifications

• Put the customer first at all times.
• Provide on-the-job training & guidance to sales associates.
• Work varied shifts including weekends and holidays.
• Pass background checks as required by Paradies Lagardère.

Responsibilities

• Lead store operations and partner with GM to deliver first-class customer service.
• Coach and mentor associates for in-store execution and service excellence.
• Oversee daily store activities, scheduling, and loss-prevention measures.

Skills

Customer service

Team leadership

Training & coaching

Weekend/holiday flexibility

Tools

POS systems

Job description

• Medical Benefits (for full time positions)
• Company Paid Time Off
• Associate Recognition Programs
• Free Parking
• Free Uniforms

Great Reasons to Work with Us

• Career Advancement Opportunities
• Bonus Potential
• Fun Work Environment
• Medical Benefits (for full time positions)
• Company Paid Time Off
• Associate Recognition Programs
• Merchandise Discounts
• Free Parking
• Free Uniforms

Position Description Summary

• The Zone Manager partners with the General Manager in the operation of store(s) through leadership managing, training, coaching, and mentoring fellow associates to deliver a first-class customer service experience in-store execution.
• If you are friendly and enjoy people, we are the team for you.

Position Requirements & Qualifications

• Put the customer first at all times (internal and external)
• Be a best in first class service role model and champion by providing on the job training & guidance to sales associates consistent with company practices.
• Ability to work various shifts in a 7/365 team orientated environment, including weekends and holidays.
• Ability to pass the Federal Criminal History Record Check and Paradies Lagardère Background Check.
• POS and Computer work, lifting (up to 40 lbs.), long standing periods, climbing, bending.