Zone Manager - Facilities Management

West Virginia University; Morgantown (WV); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

37.5-hour work week

13 paid holidays

24 annual leave days

18 sick days per year

Health insurance and benefits

401(a) retirement with match

Wellness programs

Job summary

West Virginia University seeks a Zone Manager to supervise maintenance programs for university facilities. You will lead a cross-functional team, plan budgets, ensure code compliance, and coordinate repairs with WVU departments.

The role emphasizes after-hours responsiveness, safety training, and continuous improvement in building operations at the Morgantown campus.

Qualifications

• Degree or equivalent mix of education and experience.
• Experience in facilities management with supervision of trades.
• Knowledge of building systems and codes.

Responsibilities

• Prepare weekly status reports and conduct related meetings.
• Identify, prioritize, and manage deferred maintenance items.
• Develop and execute operation budgets and repair plans.
• Oversee staff, assign work, and monitor performance.
• Ensure critical systems operate 24/7 and respond to after-hours needs.
• Monitor safety, training, and compliance with WVU policies.

Skills

Staff supervision

Facilities management

HVAC knowledge

Budgeting

Communication skills

Education

Bachelor's degree or equivalent

Tools

MS Office

Building Automation Software

Job description

The department of Facilities Management at West Virginia University is currently accepting applications for a Zone Manager.

About the Opportunity

Under the general direction of the Assistant Director of Zone Maintenance, supervises personnel and programs designed to control maintenance and alterations of university facilities. Ensures compliance with applicable Federal, State, and local codes and WVU policies and procedures. Acts as Facilities Management Maintenance liaison with the WVU community. Supervise various crafts technicians assigned to shops.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You’ll Do

• Responsible for the preparation of multiple weekly status reports and associated meetings.
• Responsible for the identification, prioritization and management of deferred maintenance items.
• Develop and execute an operation budget. Develop and implement plans for repair and maintenance to include identification, prioritization, budget development, design and scheduling. Ensure associated maintenance, repair and alteration requests meet all applicable codes and assigned deadlines.
• Manage annual personnel budget ensuring overtime budgets are met while supporting after hours events and emergencies.
• Maintain highly technical and critical environmental systems that support millions of dollars of university research projects in engineering and animal research facilities.
• Effectively and accurately communicate with staff, customers and administration on all issues, concern, and resolutions.
• Ensures building systems are functioning 24 hours a day to ensure student and employee comfort. Required to answer after-hours calls for emergency repair and remediation.
• Sets vision and develops departmental goals objectives to deliver highly technical maintenance skills and timely services to exceed customer satisfaction.
• Provide leadership to staff through continuous mentoring and feedback as to effectiveness, performance, quality and quantity and customer service levels. Meet with staff daily to discuss needs, progress and planning.
• Develop, implement, train and measure staff performance based on department objectives and metrics. Train staff on proper safety procedures and observe workforce in the field to ensure compliance.
• Assess employee skill levels and identify appropriate training for improvement. - Manages the apprentice program for employees enrolled in this area.
• Utilize computerized maintenance software to evaluate department efficiency, identify call back issues, repetitive problems, etc. and to evaluate metrics. Apply these metrics to preventive maintenance, root cause analysis, cost tracking, labor, materials and compliance to priority codes and objectives.
• Develop, initiate, and document operating procedures for areas and processes supervised.
• Assist in the administration of the payroll system by keeping all data in MyTime accurate and by approving leave and timecards.
• Provide work assignments for various employees. Supervise work methods and assignments. Oversee progress of work.
• Inspect completed work requests to ensure quality control. Inspect campus to locate prospective work or maintenance required and communicate it to appropriate WVU personnel.
• Conducts Employee Performance Evaluations and Reviews.
• Ensure Employees are following WVU policies and procedures and may take disciplinary actions when necessary. - Act as liaison between Facilities Management Maintenance and the University community for training, planning, organizing, and implementing special and routine tasks associated with corrective maintenance and repair requests and preventive maintenance requests.

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Completed course work directly related to mechanical, electrical or systems engineering and experience in facilities management, HVAC or mechanical maintenance, which provides the knowledge, skills and abilities to perform the essential duties and responsibilities of the job may be considered
• A minimum of four (4) years' experience involving:
  • Facilities management with a focus on supervision of general facilities repair, mechanical maintenance, commercial HVAC, plumbing, electrical and preventive maintenance staff
• Any equivalent combination of related education and/or experience will be considered
• All qualifications must be met by the time of employment

Knowledge, Skills & Abilities

• Demonstrates expert level of knowledge of building systems, and interactions between system variables.
• Ability to troubleshoot and analyze complex system indications and formulate corrective actions based on analysis.
• Strong computer skills, MS Suite, building automation software and smartphone usage.
• Ability to function in a highly stressful situation.
• Ability to read complex mechanical and electrical diagrams, blueprints and drawings, advises technicians on troubleshooting techniques, and create or alter sequence of operations.
• Knowledge of HVAC, mechanical, plumbing and electrical maintenance and systems integration with respect to daily operations, preventive maintenance, repairs, alterations and renovations.
• Ability to maintain operations within a defined budget.
• Ability to manage a cross functional team comprised of multiple skilled trades to complete assignment, tasks and repairs on schedule.
• Knowledge of Federal, State and local codes.
• Ability to manage multiple large projects at a time.
• Ability to function with minimal supervision/direction and lead by example.
• Knowledge of materials, methods, tools, equipment, occupational hazards, and safety precautions of the building maintenance field.
• Ability to understand, interpret, and carry out policies and procedures as outlined in the WVU and Facilities Management Maintenance policies and procedures and all Environmental Health and Safety standards.
• Must possess good communication skills at all times, utilizing both written and oral instructions.

Requirements

• Valid US Driver's License required

About WVU

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.

Schedule

Full-time