ZME Remote Pilot Operator

SAIC; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

SAIC is seeking a Full‑time Remote Pilot Operator (RPO) to join the team in Memphis, TN. The role involves simulating pilot and controller actions in the Air Traffic Control training simulator for FAA training services.

Applicants should have a high school diploma, possess basic computer skills, and be able to work effectively in a team. Experience in simulation lab environments and communication skills are strongly desired. This position requires US Citizenship and the ability to obtain Public Trust clearance.

Qualifications

• Basic computer skills are essential for the role.
• Ability to read diagrams and manuals and communicate clearly is required.
• US Citizenship and Public Trust clearance requirements.

Responsibilities

• Simulate pilot actions and communications in the Air Traffic Control training simulator.
• Receive voice commands and input actions into the automated system.
• Translate displayed information into ATC terminology.

Skills

Basic computer proficiency

Effective oral and written communication skills

Team building skills

Education

High school diploma (or equivalent)

Tools

MS Office Suite

Job description

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Location: Memphis, TN, US

Schedule: Full-Time

Shift: Day Job

Travel: No

Job Description

We are looking for a Full‑time, Remote Pilot Operator (RPO) to join the SAIC Controller Training Solutions (CTS) team at the Memphis ARTCC (ZME), located in Memphis, TN, supporting air traffic controller training services for the Federal Aviation Administration (FAA).

The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high‑fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).

The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well‑trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day. To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes contractor‑provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor‑provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities.

Qualifications

• High school diploma (or equivalent) and basic computer proficiency.
• Ability to read and interpret materials such as diagrams and manuals and to speak clearly and be understood.
• US Citizenship with the ability to obtain and maintain a Public Trust clearance.

Desired Skills And Experience

• Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instruction System Designers, Subject Matter Experts, Instructors).
• Experience and certification in ATC Tower, TRACON or En Route simulation lab (strongly desired).
• Effective oral and written communication skills.
• Working knowledge of FAA JO 7110.65 (strongly desired).
• Effective team building skills.
• MS Office Suite proficiency.
• Basic familiarity with current technologic tools.
• Basic familiarity or experience with pilot/controller communications or phraseology.