Zingerman's Coffee Company Barista

Zingerman; Ann Arbor (MI); On-site; USD 28,000 - 30,000; Full time

Job summary

Zingerman's Coffee Company is a wholesale roaster and coffee bar operator in Ann Arbor, MI. We are seeking a Barista for our Coffee Bar on the south side of Ann Arbor.

This is a full-time position with 4-5 shifts per week; Saturdays, Sundays and Holidays are a must. Shifts run from 6:30am to 4:30pm, with compensation starting at $15.50 per hour plus $5-$6/hour in tips, totaling $20.50-$21.50/hour starting compensation.

Qualifications

• Experience in customer service or retail preferred.
• Experience in food service preferred.
• Experience using a Point of Sales system.
• Reputation for providing great service to guests and co-workers.
• Able to work holidays and weekends.

Responsibilities

• Greets and assists our guests with enthusiasm and high energy (shop and phone).
• Brews and discusses brewing methods for teas and coffees.
• Prepares espresso-based drinks (milk steaming, drink construction).
• Tastes and scores coffee at least once per shift, logging the results.
• Adjusts coffee as needed for best tasting espresso.
• Continually improves personal skills and knowledge around coffee.
• Handles monetary transactions and sales using Point of Sale system.
• Follows opening, closing and other procedural checklists.
• Restocks/rotates products.
• Learns and shares the basics of our coffee roasting process.
• Recognizes, acknowledges and communicates errors and potential quality problems.
• Assists in keeping dining areas and workspaces neat, clean and sanitary.
• Participates in the effectiveness of financial measurements.
• Participates actively in huddles, meetings, and Zingerman's events.
• Arrives on time for all shifts, meetings, and classes.
• Adheres to dress code standards.
• Passionate for great coffee and great service!

Job description

Join our team as a Barista for our Coffee Bar!

Description

Zingerman's Coffee Company is a wholesale roaster supplying cafes, restaurants and businesses with great coffees. We also serve our single estate, small batch coffees at our coffee bar on the southside of Ann Arbor.

Full-time (4-5 shifts per week). Saturdays, Sundays and Holidays are a must!

Shifts will vary between 6:30am to 4:30pm.

Compensation: $15.50 starting base wage, plus $5-$6/hour in tips (total of $20.50-$21.50/hour starting compensation)

Performance expectations - Essential Functions:

• Greets and assists our guests with enthusiasm and high energy (shop and phone)
• Brews and converses on all brewing methods for teas and coffees
• Prepares espresso based drinks (milk steaming, drink construction)
• Tastes and scores coffee at least once per shift, logging the results
• Adjusts coffee as needed for best tasting espresso
• Continually improves personal skills and knowledge around coffee
• Handles monetary transactions and sales using Point of Sale system
• Follows opening, closing and other procedural checklists
• Restocks/rotates products
• Learns and shares the basics of our coffee roasting process and production schedule
• Recognizes, acknowledges and communicates errors and potential quality problems
• Assists in keeping dining areas and workspaces neat, clean and sanitary
• Participates in the effectiveness of financial measurements
• Participates actively in huddles, meetings, and Zingerman's events
• Arrives on time for all shifts, meetings, and classes.
• Adheres to dress code standards
• Passionate for great coffee and great service!

The Success Patterns for this position are:

• Experience working in customer service or retail preferred
• Experience working in a food service environment preferred
• Experience using a Point of Sales system
• Reputation for providing great service to guests and co-workers
• Able to work holidays and weekends