Zimbrick Eastside Service BDC Representative

Zimbrick Fish Hatchery Road; Madison (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Service BDC Representative to enhance customer interactions within their Business Development Center. This role is perfect for individuals who thrive in a fast-paced environment and are eager to learn and grow. You will be responsible for providing exceptional customer service over the phone, efficiently scheduling appointments, and ensuring a high-quality experience for clients. With flexible schedules and opportunities for advancement, this position offers a supportive atmosphere where your contributions are valued. Join a team that prioritizes customer satisfaction and professional development.

Benefits

Paid Training and Development

Flexible Schedules

Full Benefits including 401k

Opportunities for Advancement

Qualifications

• Eager to learn and grow in a fast-paced environment.
• Ability to demonstrate the company’s core values daily.

Responsibilities

• Assist all inbound callers and schedule service appointments.
• Deliver an outstanding customer experience consistently.

Skills

Customer Service

Communication Skills

Attention to Detail

Proficiency with Software Applications

Education

High School Diploma

Tools

Computer

Telephone

Job description

Zimbrick Eastside Service BDC Representative

Join to apply for the Zimbrick Eastside Service BDC Representative role at Zimbrick Fish Hatchery Road

Job Overview

As a Service BDC Representative, you will be the voice of Zimbrick, providing outstanding customer service over the phone. Your role involves establishing and maintaining a high-quality customer experience within our Business Development Center team.

Responsibilities

1. Assist all inbound callers
2. Efficiently schedule service appointments
3. Make courtesy outbound calls to clients (no solicitation)
4. Master written and verbal communication skills
5. Deliver an outstanding customer experience consistently

Qualifications

• Eager to learn and grow
• Ability to work in a fast-paced environment
• Desire for variety and challenges
• Attention to detail
• Proficiency with multiple software applications
• Professional and positive attitude
• Ability to demonstrate the company’s core values daily

What We Offer

• Award-winning dealership
• Paid training and development
• Flexible schedules within core business hours
• Stable and experienced management
• Full benefits, including 401k, match, and profit sharing
• Opportunities for advancement

Minimum Requirements

• Basic computer and telephone skills

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Motor Vehicle Manufacturing