Zero-Defects Quality Leader – Global Division (ISO/IATF)

Parker Hannifin Corporation; South Kearsarge (PA); On-site; USD 120,000 - 160,000; Full time

Job summary

Parker Hannifin Corporation is seeking a senior quality leader to oversee the division's quality function and sustain a Zero Defects culture. You will establish and optimize the quality management system, align with customer expectations, and drive strategic quality initiatives across global operations.

The role reports to the General Manager and involves interaction with customers, regulators, sales, and suppliers, guiding teams across multiple sites to ensure compliance and continuous

Qualifications

• Bachelor's degree in business, engineering, or related discipline.
• MS or MBA with strong preference.
• 10+ years of increasing quality leadership experience across multiple sites.
• Thorough knowledge of ISO9001 and IATF16949.
• ASQ Certified Quality Manager (CQM) desired.
• Experience leading Lean, Six Sigma, SPC and FMEA.

Responsibilities

• Manages department resources and coordinates the implementation of the quality management system to cost-effectively facilitate quality and compliance.
• Leads the Zero Defects program implementation within the division.
• Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
• Ensures compliance to ISO9001 and IATF16949.
• Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
• Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
• Coordinates necessary division personnel for internal, customer and third-party quality system audits.
• Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
• Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
• Collaborates with Supply Chain on the development and implementation of a supplier management strategy.
• Collaborates with Engineering on new product development and design review for quality/reliability issues.

Skills

Leadership

Quality management

ISO 9001

IATF 16949

Lean

Six Sigma

FMEA

SPC

Education

Bachelor's degree

MS or MBA preferred

Tools

ASQ CQM

Quality improvement tools

Job description

Parker Hannifin Corporation is seeking a senior quality leader to oversee the division's quality function and sustain a Zero Defects culture. You will establish and optimize the quality management system, align with customer expectations, and drive strategic quality initiatives across global operations.

The role reports to the General Manager and involves interaction with customers, regulators, sales, and suppliers, guiding teams across multiple sites to ensure compliance and continuous