Z1 Consultant - Operations Lead

JobRack; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative consultancy is seeking an Operations Lead to enhance sales, marketing, and client success. This full-time, fully remote role offers the opportunity to shape the company's operational strategies, ensuring efficiency and quality service. You'll oversee sales processes, manage client relationships, and streamline operations while working with a dynamic team. With a competitive salary of $3,000 - $4,500 per month plus performance bonuses, this position is perfect for a proactive leader eager to make a significant impact in a fast-paced environment. Join a thriving team and help drive the company's growth!

Benefits

20 days PTO

5 sick days off

Performance-based bonuses

Opportunities for growth and career progression

Qualifications

• 4+ years of experience in an operational role in the marketing industry.
• Strong leadership, organizational, and problem-solving skills.

Responsibilities

• Oversee and optimize sales processes to drive revenue growth.
• Manage client relationships to maintain retention and satisfaction.
• Streamline operations and create efficient systems for scaling.

Skills

Leadership Skills

Organizational Skills

Problem-Solving Ability

Communication Skills

Sales Processes

Marketing Processes

Customer Service Processes

Job description

Hey there! I’m Andi, the founder of Z1 Consultant.

We help businesses streamline their operations using Zoho, a powerful but cost-effective software suite with over 100 million users and 50+ different applications. While specialising in Zoho, we cover all aspects of a full B2B consultancy providing services with multiple CRM tools and platforms.

We’re a small but mighty team of 11 consultants and developers, and we’re growing fast!

My goal is to scale Z1 Consultant quickly over the next couple of years and eventually step back.

That’s where you come in.

We’re looking for an Operations Lead to take charge of sales, marketing, and client success - ensuring everything runs efficiently and predictably.

You’ll play a crucial role in bridging strategy and execution, helping us systematize and scale the business while keeping our service quality top-notch.

More specifically, in this role, you will:

1. Oversee and optimize sales processes to drive revenue growth
2. Ensure marketing efforts generate high-quality leads that convert
3. Manage client relationships to maintain retention and satisfaction
4. Streamline operations and create efficient systems for scaling
5. Lead internal communication and coordination across teams
6. Monitor performance metrics and drive improvements

Working Hours: This is a full-time role with working hours from midday to 8 PM South Africa/Eastern Europe time.

For this role, you have:

1. 4+ years of experience in an operational role in the marketing industry
2. Experience in sales, marketing, and customer service processes
3. Strong leadership and organizational skills
4. Excellent problem-solving ability and attention to detail
5. Proactive, self-motivated, and able to take ownership
6. Comfortable with direct communication and feedback

Brownie points for:

1. Athletic background - we love go-getters with a competitive edge!
2. Experience in an agency setting

The ideal candidate is hungry, humble, detail-oriented, and people-smart.

You thrive in fast-paced environments, know how to manage multiple priorities, and are trustworthy and loyal.

You’re a go-getter who enjoys creating efficient systems and making things happen!

What’s in it for you?

$3,000 - $4,500 per month + performance-based bonuses*
Full-time & fully remote
20 days PTO + 5 sick days off
Opportunities for growth and career progression

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

At the request of our client, applications for this position must be submitted through JobRack and direct contact with the employer is not allowed.

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job.