Youth Services Specialist

Grant Associates; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

11 Paid Holidays

PTO

Tuition reimbursement

Professional development plans

Summer Fridays

Wellness sessions

Medical/Vision/Dental

Job summary

Grant Associates, a national workforce development firm, seeks a Youth Services Specialist to support 18-24 year olds through mentorship, coaching, and connection to career pathways within the PACE program. You will assess needs, create action plans, and guide participants toward employment and educational opportunities in a fast-paced team setting.

The role involves coordinating intake, developing resumes, and partnering with employers to place candidates, with a focus on equity and empowerment

Qualifications

• High School Diploma or GED required; college coursework or degree in a related field preferred, or equivalent relevant experience.
• Minimum of 2-3 years of experience in workforce development, social services, case management, or related field.
• Experience working with diverse populations and youth.
• Proficiency in Microsoft Office and data entry for reporting.

Responsibilities

• Conduct intake and needs assessments with youth participants (18-24) to determine employment readiness.
• Develop action plans aligned with client goals in employment, education, and skill development.
• Refer clients to employment/training opportunities and to internal/external events.
• Match employer needs with candidate skills and qualifications.
• Manage a caseload, document progress, and prepare resumes and job readiness materials.
• Deliver workshops to build candidate skills and improve employment chances.

Skills

Coaching

Communication

Interpersonal skills

Bilingual

Education

High School Diploma or GED

Related degree or coursework preferred

Tools

Microsoft Office

Job description

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Company Description

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Job Description

General Description

The Youth Services Specialist provides individualized support and development-focused services to youth clients, especially Opportunity Youth ages 18–24. They build rapport with clients and assist them in overcoming barriers to employment, education, and training. They support clients through mentorship, coaching, and connection to supportive services and career pathways.

Description of Program

The Pathways for Access to Careers and Employment (PACE) program is a new career services initiative funded by NYC's Human Resources Administration working with adults and youth, ages 18+, receiving public assistance. PACE is designed to improve employment and training outcomes and provides individualized career planning, skills development, credential attainment, employment preparation, job placement and retention services.

Key Responsibilities

• Conduct intake and needs assessments with youth participants (18 - 24 year olds) to determine employment readiness level
• Develop action plans that reflect client goals related to employment, education, and skill development
• Refer clients to employment/training opportunities and to internal and external recruiting events.
• Work closely with colleagues to match employer needs/job orders with the skills and qualifications of jobseekers.
• Manage a schedule for training, client assessment and individual career advisement with placement targets results
• Maintain a large caseload and manage timely case notes for each client
• Assist caseload with creating or revising resumes
• Review resumes and assess candidates eligibility for specific job openings
• Conduct workshops to help build candidates skills and improve their chances of employment
• Input data into database and generate reports for trainings
• Other duties as assigned

Qualifications

• High School Diploma or GED required; college coursework or degree in a related field preferred, or equivalent relevant experience.
• Minimum of 2-3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
• Experience working with diverse populations, including individuals facing employment or socioeconomic barriers
• Experience working with disconnected or vulnerable youth populations
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, and Teams) and ability to accurately enter data, track outcomes, and generate reports.
• Bilingual in Spanish, Kreyol, Russian or Mandarin preferred
• Strong coaching, communication, and interpersonal skills, with the ability to motivate clients toward employment and education goals.
• Ability to manage an active caseload, maintain accurate documentation, and enter data into case management or database systems.
• Ability to work effectively in a fast-paced, team-based environment and collaborate with internal staff and external partners.

We Provide

• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Tuition reimbursement
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics Volunteer Experiences
• Access to Free Financial Counseling
• Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us

Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].