Youth Services Social Media & Programs Assistant

Neumo; Germantown, Northern (TN, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Neumo is seeking a Youth Services Assistant at Germantown Community Library to support children and families, manage social media content, and assist with programs. The role blends content creation with traditional library duties, ensuring a welcoming children’s area and active community engagement.

The position requires a high school diploma or GED and experience in libraries and customer service, with emphasis on Canva, LEAP, and social media platforms. Weekend/evening flexibility is expected.

Qualifications

• H.S. Diploma or GED required.
• 2-3 years library experience preferred.
• 2-3 years customer service experience preferred.
• Experience with LEAP is a plus but not required.
• Experience with Canva preferred.
• Experience with children in a public setting/customer service is preferred.
• Experience with social media platforms (Discord, Facebook, Instagram, and Spotify) and analytics tools are required.
• Experience with digital resources preferred (Libby, Kanapy, etc.).

Responsibilities

• Create annual and monthly social media plans and content.
• Align social media goals with the library's strategic plan.
• Identify target audiences and engagement opportunities.
• Stay current on social media trends and best practices.
• Collaborate with the Youth Services team to create engaging visual and thematic content for seasonal and special events.
• Assist patrons in locating books, multimedia, and other resources.
• Support programming efforts, including story times, craft sessions, and special events.
• Maintain organized and welcoming library spaces in the children’s department.

Skills

Social media planning

Content creation

Customer service

Communication

Photography

Videography

Microsoft Office

Education

H.S. Diploma or GED

Tools

LEAP

Canva

Libby

Kanopy

Job description

Neumo is seeking a Youth Services Assistant at Germantown Community Library to support children and families, manage social media content, and assist with programs. The role blends content creation with traditional library duties, ensuring a welcoming children’s area and active community engagement.

The position requires a high school diploma or GED and experience in libraries and customer service, with emphasis on Canva, LEAP, and social media platforms. Weekend/evening flexibility is expected.