Youth Services & Case Management

Pala Band of Mission Indians; Pala (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

Pala Band of Mission Indians is seeking a dedicated Youth Services & Case Management Specialist to support youth, families, and the Pala community through case management, prevention, early intervention, youth engagement, and outreach. The role includes after‑school program support, homework help, enrichment activities, and ensuring a safe, engaging environment for youth.

The ideal candidate balances case management with hands‑on youth engagement, is organized, compassionate, and able to

Qualifications

• Associate or Bachelor degree in Child Development, Social Work, Education, Psychology, Communications, Human Services or related field.
• Experience providing case management or working in a youth-serving program.
• Experience with at-risk, underserved, or justice-involved youth preferred.
• Ability to communicate effectively and work collaboratively with youth, families, and partners.
• Strong organizational, time-management, and multitasking skills.
• Must be able to obtain CPR/First Aid and Mandated Reporter certifications.
• Pass a fingerprint-based background check and abide by drug-free workplace policy.

Responsibilities

• Provide case management and supportive services to youth and families.
• Develop positive, supportive relationships with youth and community members.
• Assist youth with identifying goals and connecting to resources and services.
• Provide prevention, early intervention, and diversion-related support.
• Coordinate referrals to behavioral health, education, employment, legal, cultural, and other resources.
• Plan, coordinate, and facilitate youth, family, and community events and activities.
• Conduct community outreach and engage youth who may benefit from services.
• Maintain organized case files and program documentation.
• Assist with grant reporting and program activities.
• Participate in meetings, trainings, and community events.

Skills

Effective communication

Team collaboration

Organizational skills

Time management

Multitasking

Flexibility

Event planning

Documentation

Education

Associate or Bachelor degree

Job description

PALA YOUTH EMPOWERMENT INITIATIVE

Title: Youth Services & Case Management Specialist

Department: Pala Housing Resource Center
Program: Pala Youth Empowerment Initiative (PYEI)
Funding: CalVIP Grant & Proposition 47 Grant
Positions Available: 2 Full-Time Positions
Schedule: Monday–Friday, 10:30 AM–7:00 PM with some weekend work
Location: Pala Housing Resource Center
Tribal Preference: Applies

Position Summary

The Pala Youth Empowerment Initiative is seeking a dedicated and organized Youth Services & Case Management Specialist to support youth, families, and the Pala community. The position will provide case management, prevention and early intervention services, youth engagement, community outreach, event planning, referrals, and supportive services for youth who may be at risk of justice involvement, school disengagement, substance use, homelessness, or other barriers to success.

The position will also provide hands‑on support within the after‑school program, including monitoring and engaging youth, assisting with homework and educational activities, facilitating recreational and enrichment activities, and helping create a safe, positive, and productive environment where youth can stay engaged and connected.

The ideal candidate is someone who enjoys working directly with youth and families, can build positive relationships, multitask in a fast‑paced environment, and is passionate about helping youth succeed. The successful candidate will be dependable, organized, creative, and able to keep youth actively engaged through structured activities, mentorship, educational support, and positive interactions.

This position requires someone who is comfortable balancing case management and administrative responsibilities with direct youth engagement, including supporting daily program activities, assisting with events, and helping youth develop positive life skills and connections within the community.

Key Responsibilities

• Provide case management and supportive services to youth and families.
• Develop positive, supportive relationships with youth and community members.
• Assist youth with identifying goals and connecting to appropriate resources and services.
• Provide prevention, early intervention, and diversion‑related support.
• Coordinate referrals to behavioral health, education, employment, legal, cultural, and other community resources.
• Plan, coordinate, and facilitate youth, family, and community events and activities.
• Conduct community outreach and engage youth who may benefit from program services.
• Collaborate with Tribal departments, schools, Tribal Court, behavioral health providers, community organizations, and other partners.
• Maintain organized case files, documentation, participant information, and program records.
• Assist with grant‑related documentation, reporting, and program activities.
• Participate in meetings, trainings, and community events.
• Perform other duties related to the success of the Pala Youth Empowerment Initiative.

Minimum Qualifications

• Associate's or Bachelor's degree in Child Development, Social Work, Education, Psychology, Communications, Human Services, Behavioral Science, or a related field.
• Experience providing case management or working in a youth‑serving program.
• Experience working with at‑risk, underserved, or justice‑involved youth strongly preferred.
• Ability to communicate effectively and work collaboratively with youth, families, Tribal departments, and community partners.
• Strong organizational, time‑management, and multitasking skills
• Ability to be flexible.
• Ability to plan and coordinate events and activities.
• Ability to maintain confidentiality and accurate program documentation.
• Current CPR/First Aid certification or ability to obtain.
• Current Mandated Reporter certification or ability to obtain.
• Must successfully pass a Fingerprint‑based background check of potential employees, volunteers, and contractors pursuant to Public Law 101‑630 - Indian Child Protection and Family Violence Prevention Act.

• Must acknowledge and agree to maintain a Drug‑Free workplace (including marijuana) as a condition of employment with the Pala Band of Mission Indians
• Must pass pre‑employment and random drug testing during employment. A DMV print out and background check will be required.

• Must possess a valid California Driver's License and maintain a clean driving record.
• Must be willing to travel throughout the service area and transport youth.

Preferred Qualifications

• Experience working within a Tribal community or Tribal organization.
• Experience with prevention, intervention, diversion, or youth development programs.
• Experience working with youth involved with Tribal Court, probation, schools, behavioral health, or other support systems.
• Knowledge of culturally responsive and trauma‑informed approaches to working with youth and families.