Youth Services Associate – Lee Road Branch

Heights Library; Florida; On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

OPERS retirement system

Generous paid time off

Paid holidays

Paid parental leave

Professional development opportunities

Job summary

Heights Libraries seeks a part‑time Youth Services Associate to support the Youth Services Department and engage with children, teens, and caregivers in the community. The role emphasizes strong communication, customer service, and outreach to promote library programs and resources.

The position offers 20 hours per week with morning, afternoon, and evening shifts, including weekends. A passion for public libraries and youth development is essential.

Qualifications

• Bachelor’s degree or equivalent combination of experience.
• Excellent communication skills.
• Experience working creatively with youth.
• Customer service experience.
• Ability to stand, walk, reach, bend, sit, and kneel.
• Valid driver’s license and transportation to perform outreach.

Responsibilities

• Assisting with planning and implementation of youth programming.
• Providing reader’s advisory and reference assistance to children of all ages and their caregiver.
• Assisting customers of all ages in the full use of the Library and its digital and print resources.
• Promoting Library resources, programs, and services.

Skills

Communication skills

Customer service

Youth engagement

Driver's license

Education

Bachelor’s degree or equivalent

Job description

Youth Services Associate

In the Youth Services Department, we serve children from birth through age 18 and the adults who care for them—both within our library walls and out in the community. We are seeking an enthusiastic individual with excellent communication and customer service skills to join our team. Successful candidates will have a passion for public libraries, enjoy working with children and teens, and value the library’s impact on the community.

This is a part‑time position, working 20 hours per week. The schedule includes morning, afternoon, and evening shifts, as well as weekends.

Requirements

• Bachelor’s degree or an equivalent combination of experience.
• Excellent communication skills.
• Experience working creatively with youth.
• Customer service experience.
• Ability to stand, walk, reach, bend, sit, and kneel.
• Valid driver’s license and transportation to perform outreach.

Responsibilities Include, But Are Not Limited To

• Assisting with planning and implementation of youth programming.
• Providing reader’s advisory and reference assistance to children of all ages and their caregiver.
• Assisting customers of all ages in the full use of the Library and its digital and print resources.
• Promoting Library resources, programs, and services.

About Us

Heights Libraries began its mission to serve the community in 1916. We have grown and expanded significantly in the intervening years, but our founding ideals of providing outstanding library services, staff, and facilities has not changed. Our customers’ needs are our first priority. Our goal is to anticipate and fulfill those needs to provide our customers with a unique and rewarding library experience. We strive to be a community gathering place and provide an environment where all are welcome.

Heights Libraries is committed to sustainability as a core value of our work. Sustainability consists of practices that are environmentally sound, economically feasible, and socially equitable. Library employees are encouraged to take an active role in supporting our sustainability goals when performing job duties.

Salary

Starting salary is $18.20 per hour, but will consider commensurate knowledge, skills, and experience.

Benefits

• Enrollment in the Ohio Public Employees Retirement System (OPERS).
• Generous paid time off, including vacation, sick leave, and 10 paid holidays annually.
• Paid parental leave to support work‑life balance.
• Professional development opportunities to support continued learning and career growth.

EEO /Drug free workplace employer