Youth Services Assistants (Part-Time/Fishers)

Hamilton East Public Library; Fishers (IN); On-site; USD 17,000 - 24,000; Part time

Job summary

Hamilton East Public Library in Fishers, IN seeks Youth Services Assistants to fill part-time roles averaging 20 hours per week. You will assist patrons with library materials, facilities, and equipment and support Youth Services programs under the guidance of the Youth Services Manager.

Ideal candidates will have a high school diploma and experience delivering excellent customer service, with a flexible schedule including days, evenings, weekends, and holidays.

Qualifications

• Experience providing excellent customer service.
• Demonstrated ability to assist patrons with library materials, facilities and equipment.
• Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Welcome visitors and provide HEPL hospitality.
• Assist patrons with account registration and maintenance.
• Answer reference questions and provide readers advisory services under the Youth Services Manager.
• Monitor public computers, copiers and resources; assist patrons as needed.
• Create and stock displays; maintain tidiness; prepare library for opening/closing.
• Lead and support programming, including Outreach Storytimes and other events.
• Perform other duties as assigned.

Skills

Customer service

Hospitality

Education

High school diploma

Job description

Job Title: Youth Services Assistants (Part-Time)

Location: Hamilton East Public Library - Fishers, IN

Hours: Average: 20 hours/week

Starting Pay: $14.78/hour

Application Type: Internal and External Candidates

Hamilton East Public Library is now accepting applications, both internal and external, for part-time (average 20 hours per week) Youth Services Assistants at the Fishers Library.

Schedule:

Successful candidates must be available for a flexible schedule, which regularly includes days, evenings, weekends, and holiday shifts. The starting pay for this position is $14.78 per hour. The schedule follows a 4-week repeating cycle:

Schedule #1

Cycle 1 & 3 (14 hours):

Monday: 9:00 AM – 1:00 PM

Friday: 9:00 AM – 1:00 PM

Cycle 2 & 4 (26 hours):

Monday: 9:00 AM – 1:00 PM

Friday: 9:00 AM – 1:00 PM

Saturday: 9:00 AM – 5:00 PM

Sunday: 12:00 PM – 6:00 PM

Schedule #2

Cycle 1 & 3 (14 hours):

Monday: 4:00 PM – 8:00 PM

Tuesday: 9:00 AM – 3:00 PM

Friday: 2:00 PM – 6:00 PM

Cycle 2 & 4 (26 hours):

Monday: 5:00 PM – 8:00 PM

Tuesday: 9:00 AM – 3:00 PM

Friday: 3:00 PM – 6:00 PM

Saturday: 9:00 AM – 5:00 PM

Sunday: 12:00 PM – 6:00 PM

Position Summary:

This role provides customer service support and enhances the library experience by assisting patrons with library materials, facilities, and equipment. Applicants should have demonstrated experience providing excellent customer service. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

Essential Functions:

Welcome visitors and provide HEPL hospitality.

Assist patrons with account registration and maintenance.

Answer reference questions and provide readers advisory services under the direction of the Youth Services Manager.

Monitor public computers, copiers, and resources, assisting patrons as needed.

Create and stock displays, maintain tidiness, and prepare the library for opening and closing.

Able to lead and support programming, including Outreach Storytimes and other community events.

Perform other duties as assigned.

Education/Experience:

High school diploma or equivalent required.

Six months of related library or customer service experience preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee frequently is required to:
• Stand, walk, sit
• Use hands and fingers to handle books, paper, technology