Youth Services Assistant – Inspire Kids & Teens (Part-Time)

RAILS Libraries; Wheeling (IL); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

EAP

457 retirement plan

IMRF pension

Educational assistance

Professional development

Job summary

Indian Trails Library District in Wheeling, IL, seeks a Youth Services Assistant to join a collaborative team serving children and caregivers from birth to graduation. This part-time role averages 21 hours per week and emphasizes friendly, responsive service at the Youth Services desk and across facilities.

The ideal candidate has a bachelor’s degree or 2 years of relevant experience, strong customer service and organizational skills, and the ability to work days, evenings, weekends, and

Qualifications

• A bachelor’s degree or minimum 2 years relevant experience.
• Excellent customer service, interpersonal, and organizational skills.
• Experience working with children.
• Ability to communicate effectively, exercise good judgment, and work independently or as part of a team.
• Ability to use computers and software including Microsoft products.
• Flexible to work days, evenings, weekends, and holidays.
• Fluency in a second language is desirable.
• Reliable transportation to arrive on time for scheduled shifts.

Responsibilities

• Welcoming children, teens and caregivers to the Youth Services area.
• Staffing the reference desk while providing service in-person and over the phone.
• Maintaining a positive environment by delivering excellent customer service.
• Assisting children and caregivers in finding information and materials.
• Assisting members with e-resources, computers, iPads, and other devices.
• Staying up to date with children’s literature to provide proficient readers’ advisory.
• Assisting in programming and outreach as needed.
• Assisting with maintaining the collection as needed.
• Assisting Youth Services staff on various projects.

Skills

Customer service

Interpersonal

Organizational skills

Experience with children

Education

Bachelor’s degree or 2 years relevant experience

Job description

Indian Trails Library District in Wheeling, IL, seeks a Youth Services Assistant to join a collaborative team serving children and caregivers from birth to graduation. This part-time role averages 21 hours per week and emphasizes friendly, responsive service at the Youth Services desk and across facilities.

The ideal candidate has a bachelor’s degree or 2 years of relevant experience, strong customer service and organizational skills, and the ability to work days, evenings, weekends, and