Youth Services Assistant

Deerfield Public Library; Deerfield (IL); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Library Card

Paid Personal Time

Wellness and Employee Assistance

Optional Retirement Savings Plans

Tuition Reimbursement

Job summary

Deerfield Public Library is seeking an enthusiastic Youth Services Assistant to support children and caregivers and promote lifelong learning. You will cover public desk shifts, offer reader’s advisory and reference services, assist with programming and storytimes, and help maintain the youth collection.

The role emphasizes flexibility, creativity, and a customer‑focused approach to serving Deerfield patrons. Join a collaborative team dedicated to engaging local youth and families.

Qualifications

• High school diploma or GED required or equivalent.
• Experience working with youth and caregivers in public libraries or other customer service settings.
• Demonstrated knowledge of current children’s literature and trends.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent working knowledge of Google Suite, e-reader technology, and e-resource platforms including Overdrive, Hoopla, and Kanopy.

Responsibilities

• Provide excellent customer service to youth and families, and to staff in person and remotely.
• Carry out public desk duties, including reference and information requests, readers’ advisory, and computer usage guidance.
• Assist with and provide programs and events, including storytimes, that reflect community interests and are inclusive.
• Assist with maintenance of the collection, shelving, restocking displays, and related tasks.

Skills

Interpersonal skills

Communication

Customer service

Google Suite

Education

High school diploma or GED

Tools

Overdrive

Hoopla

Kanopy

e-reader technology

Job description

The Deerfield Public Library is seeking an outgoing and enthusiastic Youth Services Assistant to join our team. The ideal addition will enjoy working with children and caregivers and will have a passion for promoting lifelong learning. Duties include covering public service desk shifts, providing reader’s advisory and reference services, and assisting with programming, storytimes, community outreach, and maintaining the collection. Ideal applicants are flexible, curious, creative, goal-oriented, and dedicated to providing the best service to Deerfield Patrons.

Schedule

15 hours per week

• Monday, Wednesday, Friday: 9:00 am - 1:00 pm
• Participation in a monthly Saturday/Sunday weekend rotation is required.

Compensation

$19 - $21 per hour

What You’ll Do Every Day

• Provide excellent customer service to patrons of all ages, from 0-18 years old as well as adults, and to staff in person and through telephone or online communication.
• Carry out public desk duties, including assisting patrons with reference and information requests, readers’ advisory services, and use of computers and online resources.
• Assist with and provide programs and events, including storytimes, that are responsive to the interests of the community youth and ensure programs are inclusive and accessible.
• Assist with the maintenance of the library’s collection, including shelving, restocking displays, and other collection tasks as needed.
• Support the creation of displays and booklists that promote the collections and services of the Youth Services Department.

Qualifications

• High school diploma or GED required
• Experience working with youth and caregivers in public libraries or other customer service settings required
• Demonstrated knowledge of current children’s literature and trends
• Strong interpersonal and communication skills, both written and verbal
• Excellent working knowledge of Google Suite, e-reader technology, and e-resource platforms including Overdrive, Hoopla, and Kanopy

Benefits Include

• Library Card
• Paid Personal Time
• Wellness and Employee Assistance Programs
• Optional Retirement Savings Plans
• Tuition Reimbursement

EEO Statement

The Deerfield Public Library is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position will remain open until filled.