Youth Service Manager

RiseMe; Winooski (VT); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

PTO 25 days

Paid holidays

Employee Assistance Program

Amazon Prime access

Professional organization membership

Professional development opportunities

DREAM gear

401(k) employer match

Dental and vision benefits

Job summary

The DREAM Program in Vermont is seeking a dedicated Program Manager to lead and sustain community-based youth development initiatives. You will manage 4-5 sites, mentor staff and volunteers, and ensure high-quality, youth-centered programming with weekly mentor relationships and supportive activities.

Responsibilities include coordinating year-round DREAM experiences, collaborating with partners, and driving program excellence while maintaining safety, attendance, and outcomes for youth and

Qualifications

• 1+ years of experience in managing a group of employees, service members and/or volunteers.
• 2+ years experience in organizations focused on youth development.
• Familiarity with AmeriCorps grant requirements and mentoring program requirements as expressed by CNCS and state and local regulations, respectively.
• Demonstrated ability to manage time and set priorities while giving consideration to staff, the organization, and the self.
• Experience maintaining an organizational property, office, and/or program space.
• Computer proficiency: comfort with Microsoft Office apps, Google's GSuite and email communication; database experience; accounting software experience.
• Demonstrated skills in positive communication among a team.
• Creativity, energy, and an entrepreneurial spirit.
• A contagious energy for DREAM’s work.
• Comfortable working in an outdoor environment in all seasons.

Responsibilities

• Build and sustain high quality, community-based relationships through close management of program sites.
• Lead Programs to Excellence by providing youth with a high-quality year-round DREAM experience.
• Ensure effective program operations and expansion of offerings while maintaining fidelity to DREAM models.
• Coordinate transitions between school year and summer programs and address youth and family needs.
• Communicate regularly with mentors, parents, and community partners, and with DREAM’s Employee & Member Support team.
• Attend regular meetings and drive strategy and execution of initiatives.
• Foster an environment of safety, inclusivity, and collaboration across sites.

Skills

People management

Diversity & inclusion

Youth development

Team communication

Facilities management

MS Office & Google Workspace

AmeriCorps familiarity

Time management

Entrepreneurial mindset

Outdoor work readiness

Tools

MS Office & Google Workspace

Job description

Responsibilities:

• Build and sustain high quality, community-based relationships through close management of program sites:
  • Build a relationship with every volunteer mentor, as well as every youth and their caregivers.
  • Support overall management and functioning of assigned sites (4-5 assigned sites).
  • You will attend to youth, families, and partners' variety of needs as it relates to DREAM
  • Assure each volunteer mentor and AmeriCorps member is prepared, trained, and supported intentionally to provide high quality, youth centered programming.
• Lead Programs to Excellence
  • Provide each youth with an excellent year-round DREAM experience by establishing and supporting each program offered at our program sites. Within the year round experience and each program offered, DREAM youth and families should experience: 1) agency over their DREAM experience, 2) high quality, dedicated relationships with mentors on a weekly basis through a combination of Village Mentoring and Summer Enrichment activities, 3)high levels of attendance and success in school, 4) a broader sense of self and the world, 5) a whole lot of fun!
  • You will operate the organization's programs and activities with fidelity to its models, with the intention of continuing to strive toward excellence and expand our offering to as many eligible youth as possible.
  • Support of program transitions seasonally between school year and summertime. Each program focuses on out-of-school time activities - summer months include creating and delivering daily activities that fight the “summer slide” and engage youth in fun and structure on a daily basis while school year months focus on out of school time activities and relationships.
• Communication
  • You will be working closely on a team of other managers and directors in the region, communicating with and supporting others regularly, both in-person and virtually.
  • You will communicate regularly, consistently, and professionally with mentors, parents, and community partners.
  • Communication with DREAM’s broader community occurs in multiple ways (For Example: reporting to our Board of Directors, building new partnerships in each community, and connecting with local organizations and resources that offer supplemental services to youth and families).
  • Participate as a member of DREAM’s Employee & Member Support team by attending regular meetings and driving strategy and execution of initiatives.

Preferred qualifications/experience:

• 1+ years of experience in managing a group of employees, service members and/or volunteers.
• Demonstrated practice or education serving and supervising individuals who have a variety of lived experiences in a manner that is respectful and aware of how those experiences impact who they are as individuals and as a community.
• 2+ years experience in organizations focused on youth development.
• Demonstrated skills in positive communication among a team.
• Experience maintaining an organizational property, office, and/or program space.
• Computer proficiency: comfort with Microsoft Office apps, Google's GSuite and email communication; database experience; accounting software experience.
• Familiarity with AmeriCorps grant requirements and mentoring program requirements as expressed by CNCS and state and local regulations, respectively.
• Demonstrated ability to manage time and set priorities while giving consideration to staff, the organization, and the self.
• Creativity, energy, and an entrepreneurial spirit.
• A contagious energy for DREAM’s work.
• Comfortable working in an outdoor environment in all seasons.

Type of work/expected commitment:

This is a full time, salaried, overtime exempt position. The position will average 35-45 hours per week with regular evenings and occasional weekend events over the course of the year. Participation and leadership at regular multi-day retreats is required (typically one each quarter).

Compensation:

Total compensation value: upwards of $59,000 which includes:

• Salary range commensurate on experience ($50,000-$54,552.60), overtime exempt.
• Group Medical Insurance for the employee paid at 100% of cost the plan (no probationary period - plan is based on our current group offering in Vermont - a “bronze” plan level)
• Five weeks (25 work days) paid time off (PTO) inclusive of vacation, sick and personal days;
• Eight (8) paid holidays (including six (6) single days, a winter break from December 24-January 1 and a November break);
• free access to Employee Assistance Program and its corresponding benefits;
• free access to Amazon Prime buying and streaming services;
• paid membership in position-specific professional organization;
• access to professional development opportunities;
• DREAM gear/uniforms
• access to 3% employer match retirement plan, and
• expanded health benefits (dental and vision) with employee contribution.

Work environment:

This position operates in multiple spaces. The spaces included will often be an indoor environment, in both shared and remote workspaces. You will often travel to other regions, be present on-site with children, families, and volunteers, within the housing communities we serve, or on campus at the colleges we are partnered with. This role routinely uses computers, phones, and a variety of other softwares (design, databases, organization) for communications, systems, and program accountability.

Physical demands:

The physical demands described here are representative of those that must be met by an employee/member to successfully perform the essential functions of this job:

• This position requires comfort working in outdoor environments, regardless of the weather. This position can be active and frequently requires standing, walking, and bending.
• While performing the duties of this job, the employee/member is regularly required to communicate with individuals who talk and hear.
• The employee/member may occasionally lift and/or move items over 50 pounds.
• While performing the duties of this job, the employee/member is regularly required to observe and comprehend using vision abilities that include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Travel:

Travel includes local travel during the work hours described. Out-of-the-area and overnight travel may be occasionally expected.

AAP/EEO Statement:

The DREAM Program is an equal opportunity employer and an incorporated 501(c)3 charitable organization. The DREAM Program prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At will employment:

The DREAM Program is an at will employer. Employment with The DREAM Program is voluntary and is subject to termination by you or The DREAM Program at will, with or without cause, and with or without notice, at any time. The policy of employment-at-will may not be modified by any officer or employee.