Youth Residential Specialist-Emergency Shelter Care

VOICES Corp.; Indianapolis (IN); On-site; USD 30,307 - 34,440; Full time

Job summary

A community-focused organization is seeking a Youth Residential Specialist for their Emergency Shelter in Indianapolis, IN. The ideal candidate will provide structured, trauma-informed care and supervision for youth experiencing crisis. Responsibilities include implementing crisis management plans, supervising daily activities, and maintaining compliance documentation. Candidates should have experience with youth in relevant settings and possess strong documentation and organizational skills. This full-time role includes competitive hourly pay of $22.00 to $25.00.

Qualifications

• 1–3+ years experience working with youth in residential, behavioral health, or juvenile justice settings.
• Ability to manage crisis situations and maintain structure in a residential environment.
• Valid driver’s license with acceptable record, and must pass background checks.

Responsibilities

• Provide structured supervision and implement crisis management plans.
• Support youth in daily living skills and conduct safety checks.
• Complete timely documentation in compliance with policies.

Skills

Crisis management

Documentation skills

Organizational skills

Trauma-informed care

Emotional regulation

Education

High School Diploma or GED

Associate’s or Bachelor’s degree in relevant field

Job description

Youth Residential Specialist-Emergency Shelter Care Blossom House – Emergency Youth Shelter Indianapolis, IN Full-Time | Includes 2 Weekends Per Month | $22.00 to $25.00 per hour

Make an Impact in a Structured, Healing-Centered Environment

Blossom House, a licensed Emergency Shelter program operated by VOICES Corporation, is seeking a Youth Residential Specialist to provide structured, trauma-informed care and supervision for youth experiencing crisis. We are seeking professionals who are confident in crisis situations, skilled in documentation, and committed to maintaining a safe, accountable, and therapeutic residential environment. If you have experience in residential treatment, juvenile justice, behavioral health, or youth services, we encourage you to apply.

Position Summary

The Youth Residential Specialist provides direct care and behavioral support within a licensed residential setting. Specialists implement crisis management plans, reinforce structured programming, maintain compliance documentation, and ensure that VOICES’ Four Pillars of Wellness: Healed, Educated, Creative, and Disciplined are embedded in daily operations.

Key Responsibilities

Direct Care & Crisis Support

• Provide structured supervision in a residential environment
• Implement Individual Crisis Management Plans
• Support youth in daily living skills (hygiene, routines, accountability)
• Use trauma-informed and de-escalation strategies during behavioral escalations
• Conduct routine safety and wellness checks
• Maintain appropriate professional boundaries

Behavioral & Program Support

• Reinforce house expectations and behavioral accountability systems
• Support structured group activities and skill-building sessions
• Model emotional regulation, leadership, and accountability
• Collaborate with case managers, therapists, DCS, and probation as needed

Documentation & Compliance

• Complete accurate and timely shift notes and incident reports
• Maintain documentation in compliance with licensing and VOICES policies
• Participate in QA/QI processes and team meetingsSupport audit readiness and regulatory standards

Qualifications

Required:

• High School Diploma or GED
• 1–3+ years experience working with youth (residential, behavioral health, juvenile justice, or related field)
• Ability to manage crisis situations appropriately
• Strong documentation and organizational skills
• Ability to maintain structure and boundaries in a residential setting
• Valid driver’s license with acceptable driving record
• Must pass local, state, and federal background checks

Preferred:

• Experience in a licensed residential facility
• Behavioral health or trauma-informed care experience
• Associate’s or Bachelor’s degree in social work, psychology, criminal justice, or related field

Career Growth Opportunities

• Youth Residential Specialist I
• Youth Residential Specialist II
• Senior Youth Residential Specialist (Shift Lead)

Why Join VOICES?

Blossom House is part of VOICES Corporation, a youth-centered organization committed to building safe, structured, and healing environments for young people navigating crisis. We believe in high expectations, professional standards, and restorative practices.