Youth Residential Program Director

Northeast Center for Youth and Families; Springfield (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Tuition assistance

Vision insurance

Job summary

Northeast Center for Youth & Families, Inc. (NCYF) seeks a Residential Program Director to oversee the latency-age therapeutic group home, ensuring high-quality clinical, residential, and medical services.

The role requires leadership across non-profit administration and familiarity with child protective systems and state regulations related to restraints and holds. The position is full-time, Sunday to Thursday, 10:00 AM to 6:00 PM, offering comprehensive benefits and professional development

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 3 years of administrative experience in a residential setting required.
• Demonstrate working knowledge of trauma-informed care.

Responsibilities

• Develops and monitors all aspects of service delivery within the therapeutic group home.
• Provides weekly supervision to Residential Supervisors and facilitates staff meetings.
• Develops and implements policies and procedures in coordination with senior leadership.
• Ensures licensing and regulatory requirements are met for the group home.
• Provides on-call coverage to the therapeutic group home in rotation.

Skills

Leadership

Trauma-informed care knowledge

CPR/First Aid certification (preferred

Education

Bachelor’s degree

Master's degree preferred

Job description

Northeast Center for Youth & Families, Inc. (NCYF) is seeking a Residential Program Director for our latency age group home.

The ideal Residential Program Director is responsible for the overall operation and delivery of clinical, residential, and medical services within the latency-age Therapeutic Group Home. The ideal Residential Program Director candidate will have broad knowledge of non‑profit administration and child protective systems as well as knowledge of state regulations pertaining to restraints and holds. A successful Residential Program Director will take initiative, have strong analytical and problem‑solving skills, and is able to exercise good judgement.

This position is full‑time, Sunday to Thursday, 10:00AM to 6:00PM.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition assistance
• Vision insurance

Requirements

• Bachelor’s degree (Master's degree preferred)
• 3 years of experience as an administrator in a residential setting required
• Demonstrate a working knowledge of the principles of trauma informed care.
• Adult & Child CPR/First Aid/AED certification preferred (we will train staff)
• Must possess valid driving license
• Reliable transportation required.
• Approved CORI, DCF and driving background checks required.

Job Description

• The Residential Program Director develops and monitors all aspects of service delivery within the therapeutic group home.
• Residential Program Directors provide weekly supervision to the Residential Supervisors, facilitate staff meetings, and provide and monitor training and professional development of all staff in the therapeutic group home.
• The Residential Program Director develops, in conjunction with residential leadership and clinical staff, quality performance indicators and monitors such indicators with the goal of continually assessing the services offered; as well, the Residential Program Director develops and implements policies and procedure in conjunction with the VP of Residential Services.
• The Residential Program Director will continually monitor and ensure all licensing and regulatory requirements are met for the therapeutic group home.
• Residential Program Directors may be called on to approach dysregulated clients utilizing CPI techniques and have the ability to obtain and maintain required certifications and licenses, including but not limited to CPR, First Aid, AED, CPI, and MAP trainings.Residential Program Directors provide on‑call coverage to the therapeutic group home in rotation.

NCYF provides robust and comprehensive benefits to our staff!