Youth Program Supervisor

Global Roles; Phoenix (AZ); Hybrid; USD 52,000 - 75,000; Full time

Job summary

IRC's Youth Programs in Phoenix seeks a skilled Youth Program Supervisor to lead operations, supervise staff, manage partnerships, and ensure program integrity in service to immigrant and refugee youth. You will develop goals, monitor outcomes, oversee records, train staff, and collaborate with schools and community partners to deliver high-quality services and sustainable funding.

In this role you will drive strategic planning, foster collaboration across diverse stakeholders, and ensure

Qualifications

• Bachelor's degree required; graduate degree preferred.
• Minimum three years of experience working with youth and two years of supervisory experience.
• Experience with refugee and/or immigrant youth preferred.
• Strong communication, relationship-building, and collaboration skills across diverse cultures and perspectives; uphold IRC values.
• Bilingual abilities preferred.
• Valid driver's license and ability to travel regularly throughout the service area.

Responsibilities

• Lead department and program planning in alignment with organizational mission and goals.
• Ensure high-quality services that empower youth and support their success in the community.
• Research, develop, and implement best practices for positive youth development and academic achievement.
• Establish annual and long-term goals in collaboration with leadership and staff.
• Ensure compliance with program, donor, contractual, and IRC standards.
• Oversee financial, programmatic, and client recordkeeping; use of ETO and ARRPODS systems.
• Supervise, coach, and develop Youth Program staff.
• Lead staff and volunteer training on education best practices and ELLs.

Skills

Youth Development Program Design

Staff Supervision

Community Partnership Building

Program Operations

Resource Development

Strategic Planning

Trauma-Informed Practice

Culturally Responsive Practices

Refugee Youth Services

Immigrant Youth Services

Bilingual capabilities

Valid Driver's License

Education

Bachelor's degree

Graduate degree preferred

Job description

The Youth Program Supervisor provides leadership and oversight for IRC's youth programming, including program operations, staff supervision, partnerships, compliance, resource development, and strategic planning. This role works collaboratively with staff, schools, families, and community partners to ensure high-quality services and positive outcomes for youth.

Responsibilities

• Lead department and program planning in alignment with organizational mission and goals.
• Ensure high-quality services that empower youth and support their success in the community.
• Research, develop, and implement best practices that promote positive youth development and academic achievement for vulnerable youth.
• Establish and implement annual and long-term goals and objectives in collaboration with department leadership and staff.
• Ensure compliance with all program, donor, contractual, and IRC standards and requirements.
• Oversee accurate and timely financial, programmatic, and client recordkeeping, including use of ETO and ARRPODS systems.
• Supervise, coach, and support the professional growth and development of Youth Program staff.
• Lead training for staff and volunteers on education best practices, positive youth development, social-emotional asset development, and working with English Language Learners (ELLs).
• Contribute to grant and proposal development efforts to support and sustain programming.
• Develop, maintain, and strengthen relationships with school districts and strategic community partners.
• Represent IRC Youth Programs within the community and to current and prospective funders.
• Serve as a resource for information related to program activities.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required; graduate degree in education, nonprofit management, public administration, social work, human services, or a related field preferred.
• Minimum three years of experience working with youth and two years of supervisory experience; experience with refugee and/or immigrant youth preferred.
• Demonstrated success in designing and implementing youth programs, leading staff, and building community partnerships.
• Strong communication, relationship-building, and collaboration skills, with the ability to work effectively across diverse cultures, backgrounds, and perspectives, and uphold IRC values.
• Commitment to serving immigrant communities through trauma-informed and culturally responsive practices; bilingual abilities preferred.
• Valid driver's license, access to a personal insured vehicle, and ability to travel regularly throughout the service area.

Skills

• Youth Development Program Design
• Staff Supervision
• Community Partnership Building
• Program Operations
• Resource Development
• Strategic Planning
• Trauma-Informed Practice
• Culturally Responsive Practices
• Refugee Youth Services
• Immigrant Youth Services
• Bilingual capabilities
• Valid Driver's License

Languages

English