Youth & Family Specialist

Language Bank; Keene (NH); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with employer 


Tuition reimbursement

Paid time off and holidays

Employee Assistance Program

Job summary

Ascentria Care Alliance is expanding in the Keene/Claremont area and seeks dedicated professionals to support youth and families. The role emphasizes a trauma-informed, strength-based approach, delivering case management across multiple systems and responding to crises with calm professionalism.

The position involves fostering collaborations, conducting home studies, and supporting foster families, with hybrid work arrangements and ongoing professional development opportunities.

Qualifications

• Bachelor's degree in social work or related field required; 2 years' experience with children and/or families preferred.
• Valid driver's license and good driving record required.
• Candidates must pass all required background checks prior to employment.
• Experience with children with social/emotional/physical challenges desirable; mediation helpful.
• Willingness to travel to meet client needs; flexible hours for emergencies.

Responsibilities

• Provide youth and family support with a trauma-informed, strength-based approach.
• Conduct clinical case management across multiple systems for foster children and families.
• Serve on-call for crises, providing phone or in-person support and ensuring safety.
• Facilitate treatment meetings and foster care reviews with appropriate attendees.
• Offer group and/or individual counseling, mediation, and guidance to foster families and children.
• Lead foster care recruitment and matching processes; prepare foster parents and conduct home studies.
• Complete licensing documentation, maintain files, and ensure regulatory compliance.
• Document contacts, incidents, assessments, and court updates; maintain organized records.

Skills

Driver's license

Background checks

Mediation

Flexibility

Travel

Education

Bachelor's degree in social work or related field

Job description

Exciting Expansion into the Keene/Claremont Area – Join Our Team!

Help us Build a Thriving New England!

Who are we?

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofitsin New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.

Work Location: Hybrid

Here’s What We’re Looking For

Youth and Family Support

Demonstrate a human centered, strength-based, and trauma informed philosophy by treating all clients, families and collaterals in a non-judgmental and respectful manner while building on their strengths.

Provide clinical case management working in multiple systems and settings providing services to foster children, foster families and biological families

Undertake the responsibility of “on-call” duty as assigned and is responsive to crises independently either by phone and\or in person, demonstrating a calm and professional approach while assuring safety for all involve

Facilitate treatment meetings/ foster care review, and invites the appropriate attendees, while ensuring effective interagency collaboration

Depending on level of training, provides group and/or individual counseling and coaching services, mediation and guidance to children and their biological and/or foster families

Recruitment and Foster Family Support

Support and participate in the development and implementation of strategic plans for program-specific foster care recruitment in conjunction with foster care recruitment across the Children and Families Service.

Participate in “matching process” and prepares foster parents for their work with the child/youth and family of origin

Recruit qualified foster homes on a continuous basis to meet the growing and challenging needs of clients

Develop and maintain expertise regarding regulatory requirements for foster parent qualification and renewal including record checks, evaluations and updating of file materials

Complete all documentation required by state licensing regulations in a timely manner, including but not limited to home studies, background checks , annual foster care review and waivers

Record Keeping, Reporting, Trainings and Meetings

Document all contacts and incidents and ensure files are up to date

Develop and complete assessments/home studies, service plans/treatment plans, progress notes and any other necessary documentation

Provide updates to the court both in writing and in person

Maintain organized up to date case/foster care files in accordance with contractual standards, state and federal law

Qualifications

• NH - bachelor’s degree in social work or a related field with 2 years' experience working with children and/or families.
• Possession of a valid driver’s license and a good driving record.
• Candidates who are selected for hire must successfully complete all required background checks before starting their employment.
• Significant experience working with children with social/emotional/physical problems desirable. Mediation and conflict resolution skills helpful.
• Ability to work flexible hours and be available to meet for emergency situations.
• Ability to work independently by setting priorities; organizing resources and effectively performing tasks in a timely manner.
• Knowledge of federal, state and local regulations, protocols and/or procedures.
• Ability to travel to meet client needs.

Here’s Why You Should Join Us

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.

Ascentria Offers The Following Employee Benefits

• High quality/affordable health, dental, and vision insurance to support your overall wellness
• Flexible Spending Account to help manage eligible expenses
• A 403(b)-retirement plan with employer match
• A full-service Employee Assistance Program with many free and accessible services and supports
• Generous tuition reimbursement to invest in your professional growth and development
• Paid time off which increases as your tenure grows and holidays for work-life balance
• A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

Transform lives and communities with Ascentria Care Alliance.