Youth Employment Specialist (Case Manager)

Career Path Services; Spokane (WA); Hybrid; USD 53,000 - 78,000; Full time

Benefits offered by this job

Health care package

Paid Vacation and Holidays

403(b) Retirement Plan

Tuition Reimbursement

Job summary

Career Path Services in Spokane, WA seeks a Youth Employment Specialist to support young people (ages 16–24) with job readiness, coaching, and placement services. The role blends in-office and remote work within a hybrid schedule, serving a diverse caseload and partnering with local employers to create opportunities.

The position requires strong communication, data entry, and organizational skills, plus a commitment to diversity and inclusive service delivery.

Qualifications

• High School Diploma or GED required.
• Minimum one year of related experience (workforce development, social services, job placement, or similar).
• Advanced level use of Word, Excel, PowerPoint, Outlook; LinkedIn and networking apps.

Responsibilities

• Recruit participants via social media and partner agencies.
• Assess eligibility for the program with participants.
• Support participants through service plans and employment preparation.
• Build relationships with employers to identify job openings and wage progression plans.
• Perform administrative duties, including reporting and data entry into MIS.
• Maintain accurate participant records and ensure program compliance.
• Analyze program data to report on success and adjust goals as needed.

Skills

Excellent communication

Data entry

Customer relationships

Organization

Problem solving

Adaptability

Education

High School Diploma or GED

Bachelor’s Degree in Business Administration, Human Resources, Social Work, or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

LinkedIn

Job description

Are you passionate about helping young people discover their potential and take their first steps toward their goals? As a Youth Employment Specialist, that's exactly what you'll be doing.

Want to make a real difference in the lives of young people? As a Youth Employment Specialist, you'll help young adults (ages 16–24) discover opportunities, overcome barriers, and take exciting steps toward meaningful employment and brighter futures! You'll provide personalized support to a caseload of young job seekers, helping them build confidence, develop job skills, explore career opportunities, and successfully navigate employment training, job placement, and follow-up services. Throughout the week you might be coaching a young adult through their job search, the next building relationships with local employers to connect them with the talent they need to grow and thrive. Along the way, you'll help strengthen our community by creating opportunities for young people to achieve lasting employment, career advancement, and important life milestones.

We're looking for someone who is passionate about people, energized by building connections, and motivated by seeing others succeed! You'll thrive as a Youth Employment Specialist if you're a natural relationship-builder, an encouraging coach, and a creative problem-solver who can help young adults from all walks of life feel comfortable, supported, and confident in their abilities. You'll need excellent communication skills, strong organizational abilities, and the flexibility to juggle multiple priorities in a fast-paced environment. Just as important, you'll bring exceptional attention to detail and a commitment to accurate, timely administrative work, including maintaining participant records, tracking progress, and meeting program requirements. Above all, we're looking for someone who believes in the potential of every young person and is excited to turn that into real opportunities for success!

This is a full time position located in the Next Generation Zone office in Spokane, WA. Work will be hybrid (in office and remote work) so candidate must live in or near the greater Spokane Metro area.

Career Path Services values the power of experience and perspective, and endeavors to build upon this vital strength. We are passionate about building and sustaining a working environment of belonging for all of our staff and customers. We believe every member on our team enriches our culture by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing an engaged team that is responsive to the needs of our diverse clients. Career Path Services is an equal opportunity employer. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388. Career Path Services receives support and funding from federal grants. Read more about federal grant funding at www.careerpathservices.org/federalfunding.

ABOUT THE JOB

The major responsibilities of this position include, but are not limited to:

• Recruit program participants through social media, outreach activities, and from partner agencies.
• Sit down with a potential participant to determine eligibility for the program.
• Help participants progress through their service plan using funded and unfunded activities aimed at preparing participants for unsubsidized employment.
• Build strong, mutually beneficial relationships with employers to identify job openings and assist in developing and implementing hiring, retention and wage progression plans.
• Administrative duties including conducting recruitment wrap up services, training completion, exit interviews, and assisting in filing for tax credits.
• Report creation and submission, as needed for the Funding Source requirements, with critical need for accurate and timely reporting.
• Daily clerical tasks including data tracking for daily registrations/enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system.
• Gather data, analyze, and report on program success, including adjusting goals and strategies as appropriate.

CORE COMPETENCIES

Technical Competencies and Skills

• Follow highly detailed instructions, program regulations and guidelines
• Skills to synthesize information from a variety of sources to draw conclusions and an ability to communicate information (verbally and in writing) in a respectful manner that ensures full comprehension for all parties
• Exceptional data entry skills, ensure accurate and timely collection of data into appropriate MIS databases for adherence to policies and in accordance with established procedures and processes
• Ability to develop excellent customer relationships and well as assess needs, meet standards for service and evaluate customer satisfaction
• Exceptional communication and writing skills
• Ability to adapt to business needs and work well under pressure
• Ability to organize individual work tasks and outcomes and meet deadlines
• Effective problem-solving and conflict resolution skills
• Embrace technology, good working knowledge of office machine technology, ability to learn new software.
• Ability to work remotely and engage customers from various virtual and tele platforms.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Ability to meet and exceed deadlines on the daily administrative tasks involved in the job.
• Excellence in creating administrative results demonstrating accuracy, punctuality and compliance.

EXPERIENCE/POSITION REQUIREMENTS

Required

• High School Diploma or GED
• Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
• Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
• Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment. Copies of driver’s license and auto liability insurance coverage is required for personnel file at time of hire and annually thereafter.

Preferred

• A Bachelor’s Degree in:Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology.Appropriate work experience may be substituted for the education requirement.
• Certified Workforce Development Professional (CWDP).
• Demonstrated success working in a performance based system.
• Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
• Experience in public speaking and presentations to a diverse community.

BENEFITS

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 13 Paid Holidays including Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance, Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

ABOUT CAREER PATH SERVICES

Career Path Services is a workforce development and employment training 501(c)3 nonprofit headquartered in Spokane, WA.As an organization, we pride ourselves in being a part of our community and truly enriching the community we work in. We value our diverse team-based environments while recognizing the creativity and initiative of individuals. Career Path Services is committed to honoring our employees' service to our mission and values by providing continuous training and development opportunities. We have been honored to be named a top 50 Best Nonprofits to Work For by the Nonprofit Times seven years in a row, and are more than proud of our employees who make this happen. Our amazing employees make us a great place to work because of their high character and competence.

Empowering People. Enhancing Workforce. Enriching Communities.

Primary Location: Next Generation Zone, Spokane County

Salary: Salary range for job offer: $53,000-59,000 annually, DOE, plus benefits. Full annual salary range for lifetime of position: $53,000-78,000.

Recruitment Closing Date: TBD.