Youth Data Support Specialist

International Rescue Committee; Phoenix (AZ); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance starting at $163/mo

Dental and vision plans

Flexible spending accounts

403(b) retirement with employer match

Disability and life insurance

Employee Assistance Program (EAP)

Job summary

The Youth Data Support Specialist at International Rescue Committee supports the Youth Education Team with planning, reporting, and grant maintenance. You will track arrivals and referrals, set up case files, and ensure all documentation is uploaded across multiple software systems.

You will record client interactions with accurate case notes, maintain data quality, and contribute to program reports for funders.

Qualifications

• High school diploma required; some university education preferred.
• Two years of experience in data entry or data analysis preferred; excellent computer and organizational skills.
• Experience working with refugees or other diverse populations preferred.
• Fluency in written and spoken English; bilingual ability preferred.
• Cross-cultural understanding and strong communication skills, with lived experience as refugee or immigrant or experience working with refugees/immigrants.
• Must have a valid driver's license, active insurance policy, and access to reliable transportation.
• Arizona fingerprint clearance card eligibility or possession required.

Responsibilities

• Assist Youth Education Team with planning, reporting, and grant maintenance.
• Track arrivals and referrals and set up case files in multiple software.
• Ensure documentation is collected, uploaded, and new households are set up in required software.
• Record accurate and timely case notes of client interactions and services provided.
• Maintain and update client information and services in the case files across software.
• Prepare program reports (quantitative and narrative) for active funding sources.
• Compile feedback and prepare recommendations to improve services.
• Train new staff on software for case management and best practices for recording activities.
• Attend Youth Department activities to determine eligibility and accurate recording of activities.
• Identify training needs regarding compliance and case noting.

Skills

Data entry

Data analysis

English fluency

Cross-cultural communication

Team collaboration

Education

High school diploma

Some university education preferred

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is open to candidates with existing work authorization in the location where the position is advertised.

Job Summary

The Youth Data Support Specialist is responsible for assisting the Youth Education Team with planning, reporting, and grant maintenance.

Major Responsibilities

• Assist with planning and tracking programs to support multiple programs within the Youth Department.
• Track new arrivals and referrals and set up case files in multiple software.
• Ensure all required documentation is collected, uploaded, and new households are set up in required software.
• Record accurate and timely case notes of client interactions and services provided.
• Maintain and update client information and services in the case files and in multiple software.
• Prepare program reports (quantitative and narrative) required by active funding sources.
• Compile feedback on services provided and prepare recommendations.
• Train new staff on using software for case management, case noting, and best practices for recording activities.
• Attend Youth Department activities at the IRC office and off-site to determine eligibility of clients and accurate recording of the activities.
• Identify the training needs of the team regarding compliance and case noting.
• Monitor case notes to identify needed follow-up and ensure thoroughness and completeness of documentation.
• Participate in program meetings, staff development activities, and actively engage as a team member.
• In collaboration with refugee resettlement stakeholders, support efforts that contribute to the sustainability of new and established successful program initiatives.
• Comply with all policies, procedures, and protocols of the agency.
• Other duties as assigned.

Job Requirements

• High school diploma required; some university education preferred.
• Two years of experience in data entry or data analysis preferred Excellent computer and organizational skills are required.
• Previous experience working with refugees or other diverse populations preferred.
• Fluency in written and spoken English; bilingual ability preferred.
• Cross-cultural understanding and strong communication skills, both written and verbal, with lived experience as refugee or immigrant or, in lieu of lived experience, experience working with refugees and/or immigrants or experience working cross-culturally.
• Demonstrated ability to work as a team member in a multicultural environment.
• Must have a valid driver's license, active insurance policy, and access to reliable transportation.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Working Environment

A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities. May require occasional weekend and/or evening work.

Compensation

(Pay Rate: $20.97/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Benefits

• 10 paid sick leave
• 10 U.S. holidays
• 20-25 generous paid time off based on role and tenure
• medical insurance starting at $163/month
• dental starting at $6.50/month
• vision starting at $5/month
• flexible spending accounts (healthcare, dependent care, and commuter)
• a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
• disability and life insurance
• an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.