Youth Community Support Worker

Tri-County Mental Health, DBA Beacon Mental Health; Kansas City (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

A community mental health service provider in Kansas City seeks a Community Support Worker to provide community-based services to youth with mental health needs. Responsibilities include crisis intervention, documentation in health records, care coordination, and developing treatment plans. Candidates should have a relevant degree, crisis management skills, and experience with behavioral health. Offered hours are flexible to meet client needs, including some evenings. Join us in making a positive impact in our community.

Qualifications

• 1 to 3 years of prior work-related experience preferred.
• Knowledge of behavioral health diagnosis and symptoms.
• General knowledge of community resources.
• Reliable transportation required.
• 1–3 years of related experience preferred.
• Knowledge of behavioral health diagnosis and symptoms.

Responsibilities

• Provides community-based services to assigned caseload.
• Provides crisis intervention supports to consumers.
• Completes documentation in an electronic health records system.
• Coordinates care for consumers with treatment providers.
• Develops Person-Centered treatment plans.
• Works with Health Care Home team on clients' physical health.
• Works in collaboration with Health Care Home team to provide assistance to clients regarding their overall physical health by using wellness coaching techniques.
• Completes initial and annual Crisis and Wellness Plans, Client Rights and Responsibilities, and all other required paperwork in a timely manner.
• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.
• Maintain required training and certifications.
• Maintains required agency productivity standards.
• Other duties and/or responsibilities as assigned by supervisor.

Skills

Crisis management

Communication skills

Problem solving

Multi-tasking

Problem solving

Education

Master’s degree preferred

Bachelor’s degree considered with experience

CPR/First Aid Certification

Active driver’s license

Reliable transportation

Job description

Provides Community Support services to youth diagnosed with serious and persistent mental health needs and who have significant impairments in functioning due to their mental health diagnosis. CS Workers provide community-based services to the children and families, and the services are focused on assisting the youth and family in achieving individualized life goals within their community and living environment. Hours are flexible, and include some evenings, in order to meet the needs of the youth and families Beacon Mental Health serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Provides community-based services to assigned caseload, utilizing independent judgment and decision making regarding appropriate treatment needed.
• Provides crisis intervention supports to consumers experiencing a psychiatric or substance related crisis, and utilizes professional judgment in determining interventions needed, including the need for safety planning, or referral for hospitalization or additional mental health treatment.
• Maintains ongoing contact with hospitalized clients, including participation in staffing and discharge planning, so that consumers can successfully reintegrate into their living environment.
• Completes documentation in an electronic health records system, within three business days of services provided, which clearly reflects interventions provided and medical necessity of those interventions.
• Coordinates care for consumers, with treatment providers and other agencies.
• Develops Person-Centered treatment plans initially and annually, which are strengths based, and which reflect the consumers and family’s life goals and individualized choices according to DMH/agency timelines.
• Works in collaboration with Health Care Home team to provide assistance to clients regarding their overall physical health by using wellness coaching techniques.
• Completes initial and annual Crisis and Wellness Plans, Client Rights and Responsibilities, and all other required paperwork in a timely manner.
• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.
• Maintain required training and certifications.
• Maintains required agency productivity standards.
• Other duties and/or responsibilities as assigned by supervisor.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Education/Certifications:

• Master’s degree preferred, Bachelor’s considered w/experience.
• Active driver’s license and minimum state-required auto-insurance.
• Reliable transportation required.
• CPR/First Aid Certification required.

Experience Required:

• 1 to 3 years prior work-related experience preferred.

Required Knowledge:

• Knowledge of behavioral health diagnosis and symptoms.
• General knowledge of community resources and/or the willingness to research as needed.

Skills/Abilities:

• Strong crisis management skills
• Excellent communication skills, both written and verbal.
• The ability to use and troubleshoot basic business equipment.
• The ability to interact with a wide range of individuals.
• Strong ability to multi-task with a high level of accuracy and timeliness in project output.
• The ability to maintain a high level of client confidentiality.
• Ability to problem solve quickly and prioritize tasks for optimum efficiency.