Youth Clinical School Based Case Manager II (Bilingual Preferred)

Metrocare Services; Dallas (TX); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Paid Holidays

Employee Assistance Program

Retirement Plan, including employer"s

Health Savings Account, including

Professional Development allowance

Bilingual Stipend – 6% of base salary

Many other benefits

Job summary

Metrocare Services in Dallas seeks a School Based Youth Clinical Case Manager II to provide psychosocial and rehabilitative services to children and families with serious emotional disturbance in school, home, or community settings.

The role emphasizes trauma-informed care, measurable goals, crisis intervention, and coordination of referrals, with 60-70% face-to-face or virtual contact. Join a mission-driven team with robust benefits.

Qualifications

• Bachelor’s degree in human services with 1+ years’ MH/MR experience.
• Master’s degree with 0–2 years’ human services experience.
• Experience with trauma-informed services preferred (Seeking Safety, IMR, MI).

Responsibilities

• Provide direct intervention and clinical services in school-based settings.
• Facilitate educational groups for facility, parents, and students.
• Crisis intervention as needed.
• Conduct individual skills sessions during school or after school.
• Coordinate scheduling of telephone and virtual psychiatric evaluations.
• Perform other duties as assigned.

Skills

Crisis intervention

Group facilitation

Trauma-informed care

Interpersonal communication

Documentation

Education

Bachelor’s degree in human services

Master’s degree in human services

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The School Based Youth Clinical Case Manager II position provides psychosocial/rehabilitative service to children/adolescents and their families with serious emotional disturbance in school, home, or community locations. Services may include, but are not limited to, ongoing assessment of clinical needs and social drivers of health, development of measurable treatment goals and objectives, referral/linkage/advocacy, monitoring, crisis intervention, facilitation of groups and continuity of care. Given the needs of the school and those served, this position is expected to serve children/adolescents/families and school facility face to face or via both video and audio technology for 60-70% of services. The overall goal of this position is to maximize the individual’s potential level of functioning, provide mental health, intervention during school to students and facility and aid in the successful reintegration of individuals into the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Provide direct intervention and clinical services in a school base setting to clients referred to Metrocare by contracted school.
• Facilitating-Educational groups for facility, parents, and students
• Crisis intervention
• Individual skills sessions conducted during the school day or after school
• Assisting with the scheduling and collaboration of Telephone and virtual psychiatric evaluations and clinical assessment appts.
• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Effective verbal and written communication skills.
• Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
• Ability to handle multiple task and special projects simultaneously.
• Able to work autonomously with minimal or no supervision.
• Able to maintain a high level of professionalism and confidentiality.

QUALIFICATIONS
EDUCATION AND EXPERIENCE:

• Bachelor’s degree in human services with 1 or more years’ experience in MH/MR or related field or
• Master’s degree with 0 to 2 years’ experience in human services.
• Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing.

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.
• Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary
• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please