Youth Case Manager - Langlade County

NCHC; Town of Antigo (WI); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

EAP

WRS

Job summary

North Central Health Care (NCHC) is seeking a Case Manager to provide community-based case management and rehabilitative support for adults and youth enrolled in CCS, CSP, CLTS, or CST. The role emphasizes recovery, independence, safety, and community integration through assessments, service planning, and coordinated care.

The position is full-time, in person in Langlade County, with 8:00am-4:30pm weekday hours, offering benefits including PTO, health and life insurance, and Wisconsin Retirement

Qualifications

• Bachelor’s degree in Human Services, Social Work, or a closely related field.
• More than 1 year of experience in case management.
• Must possess a valid Wisconsin driver's license and maintain unrestricted driving privileges throughout employment.
• Use of a personal vehicle for work purposes, mileage reimbursed for work-related driving.
• Must be authorized to operate any vehicle to transport clients, patients, or staff as required by the position.
• Required to obtain and maintain auto insurance coverage at the amounts required by North Central Health Care.

Responsibilities

• Conduct initial and ongoing assessments to identify mental health, substance use, functional, psychosocial, educational, and environmental needs.
• Coordinate services across multiple systems such as psychiatry, primary care, schools, courts, housing, AODA providers, crisis, and contracted services.
• Advocate for client needs to obtain medical, dental, legal, housing, financial, and community resources.
• Monitor progress and adjust interventions as needed to address symptoms, functioning, safety, or emerging needs.
• Provide side-by-side skill teaching in daily living areas such as cleaning, cooking, money management, hygiene, transportation, and community navigation.
• Use motivational interviewing and rehabilitative strategies to enhance coping, problem solving, social skills, symptom management, and independent living abilities.
• Assist clients in developing the skills necessary to seek, obtain, and maintain employment, including hygiene, punctuality, organization, job‑related supports, and transportation planning.

Skills

Case management

Education

Bachelor’s degree in Human Services, Social Work, or a closely related field

Job description

The Case Manager provides community-based case management and rehabilitative support to individuals with mental health and/or substance use disorders. This role promotes recovery, independence, stability, safety, and community integration through assessment, service planning, skill development, crisis support, advocacy, and coordinated care. Case Managers partner with clients, families, treatment team members, and community providers to identify needs, strengths, goals, and barriers. Clients served may include adults or youth enrolled in Comprehensive Community Services (CCS), Community Support Program (CSP), Children’s Long-Term Support (CLST), or the Coordinated Services Team (CST).

Compensation and Benefits:

• The starting pay range for this role is $26.92 - $29.31 for a Bachelor’s degree and $29.91 -$31.70 for a Master’s degree, based on experience.
• This position is located in Langlade County and works with youth.
• This job is full-time and in person, working 8:00am-4:30pm on weekdays.
• PTO, paid holidays, health insurance, dental insurance, vision insurance, life insurance, accident insurance, hospital insurance, employee assistance program and more.
• As a full-time employee of NCHC, you are eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 7.2% and NCHC will match this at 100% each pay period!

What Qualifies You:

Required:

• Bachelor’s degree in Human Services, Social Work, or a closely related field.
• More than 1 year of experience in case management.
• Must possess a valid Wisconsin driver's license and maintain unrestricted driving privileges throughout employment.
• Use of a personal vehicle for work purposes, will be reimbursed mileage for work related driving.
• Must be authorized to operate any vehicle to transport clients, patients, or staff as required by the position.
• Required to obtain and maintain auto insurance coverage at the amounts required by North Central Health Care.

Preferred:

• Master’s degree in Human Services, Social Work, or a closely related field.
• More than 3 years of experience in case management.
• More than 1 year of experience in CCS, CSP, CLTS or CST

In evaluating candidates for this position, North Central Health Care may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

What a Case Manager does at NCHC:

• Conduct initial and ongoing assessments to identify mental health, substance use, functional, psychosocial, educational, and environmental needs.
• Facilitate treatment and service planning, including identifying strengths, needs, goals, objectives, interventions, barriers, and priorities.
• Determine program eligibility through state-approved functional screens.
• Complete treatment plan reviews, updates, and revisions to support ongoing progress and stability.
• Coordinate services across multiple systems such as psychiatry, primary care, schools, courts, housing, AODA providers, crisis, and contracted services.
• Organize and facilitate multidisciplinary team meetings with clients, families, and providers to ensure cohesive care.
• Advocate for client needs to obtain medical, dental, legal, housing, financial, and community resources.
• Monitor progress and adjust interventions as needed to address symptoms, functioning, safety, or emerging needs.
• Provide side-by-side skill teaching in daily living areas such as cleaning, cooking, money management, hygiene, transportation, and community navigation.
• Use motivational interviewing and rehabilitative strategies to enhance coping, problem solving, social skills, symptom management, and independent living abilities.
• Support individuals in building natural supports and community connections.
• Assess symptoms, risk factors, and crisis situations; coordinate with crisis professionals to ensure safety and appropriate response.
• Assist in developing individualized crisis plans and collaborate with crisis services during emergent situations.
• Support stabilization through safety planning, referral to emergency services, and ongoing follow-up.
• Complete documentation that meets program standards, state regulations, and agency policy, including progress notes, assessments, crisis plans, referrals, functional screens, and treatment plans.
• Communicate effectively through written and electronic methods with team members, NCHC departments, and community partners.
• Assist clients in developing the skills necessary to seek, obtain, and maintain employment, including hygiene, punctuality, organization, job‑related supports, and transportation planning.
• Provide structured interventions to improve social functioning and engagement in recreational and community activities.
• Conduct hospital or facility visits to support discharge planning, continuity of care, and reintegration into the community.
• Coordinate and monitor transitions between levels of care.
• Perform other duties as assigned in support of program needs.

About North Central Health Care:

Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs more than 600 professionals in diverse roles across a variety of care and work environments.We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at www.norcen.org/careers to learn more.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.