Youth Case Manager: College & Career Readiness Mentor

YMCA of Greater New York; New York (NY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Free YMCA membership

Retirement benefits

Medical insurance

Paid time off

Job summary

The YMCA of Greater New York is seeking a Case Manager to increase student achievement for college and career readiness. You will build supportive mentor relationships, work one-on-one with youth, and lead groups while designing training on behavior issues.

Responsibilities include intake, case notes, group facilitation, and coordinating internship placement support. CPR/First Aid certification and DYCD/YMCA trainings are required within four months of hire.

Qualifications

• A High School Diploma is required.
• An associate's degree or relevant experience is desired.
• Minimum of two (2) years of experience working with teens and doing case management.
• Experience teaching and facilitating training sessions on issues related to youth and teens.
• CPR/First Aid certified and complete the YMCA Mandatory Reporting Training within four months.

Responsibilities

• Conduct intake and assessments of potential participants and develop individual service plans to ensure the success and implementation of case management.
• Manage case notes for program participants.
• Facilitate groups and workshops based on the participants' expressed needs and interests to improve attitudes, school performance, and home and community relationships.
• Provide case and behavior management and refer to outside resources and agencies as needed.
• Manage case notes for post-graduate participants, also known as WIOA Follow-Ups.
• Provide outreach resources for post-graduate participants.
• Facilitate/Co-facilitate and write SEL and Teen Core Activities during program hours.
• Enter case notes in the DYCD Connect database regularly.
• Enter Teen Data in YMCA Youth Services and AS400 databases.
• Recruit participants and collect documentation from them, schools, parents, and community partnerships.
• Support the Coordinator in ensuring proper documentation is maintained and entered into the DYCD Connect system.
• Prepare students for internship placements and provide support for internship site placements, including pre- and post-audits.
• Improve, develop, and enhance all program service delivery.
• Maintain and develop positive relationships with families, participants, staff, schools, volunteers, and other organizations.
• Attend staff meetings, training sessions, and any applicable special events.

Skills

High School Diploma

Associate degree or relevantexperience

2 years experience with teens

CPR/First Aid certified

Mandatory Reporting Training

Education

High School Diploma

Associate degree

Job description

The YMCA of Greater New York is seeking a Case Manager to increase student achievement for college and career readiness. You will build supportive mentor relationships, work one-on-one with youth, and lead groups while designing training on behavior issues.

Responsibilities include intake, case notes, group facilitation, and coordinating internship placement support. CPR/First Aid certification and DYCD/YMCA trainings are required within four months of hire.