Job Details
Job Location: SGCH New Day Resiliency Center - Raymondville, TX
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Day
Description
Job Title: Youth Care Worker
Department: Child Care
Supervisor: Shift Leader
FLSA Status: Non-Exempt
Summary
The Youth Care Worker is responsible for the direct supervision of all unaccompanied children. During their assigned shift, they always provide continuous direct line-of-sight supervision to their assigned children and ensure quality care for all children as well as follow all contract agency policies. Assist children with their valuables, clothing, laundry, and appointments. All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and high-quality standards for which Sunny Glen Children’s Home is recognized.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Provides direct supervision of children in care and always maintains line-of-sight.
- Provides oversight during recreation, mealtime, relaxing time, and play.
- Assists during the transition and movement of children from one activity to the next and from one physical location to another.
- Interacts with children in an appropriate manner, including playing games or during recreational time.
- Ensures that all contract agency policies and procedures are adhered to.
- Ensures quality care for all children residents and timely response to child’s needs.
- Ensures that all children’s needs are provided for such as protection of valuables, clothing distribution, laundry services, etc.
- Provides reports to the manager regarding children’s needs, activities, and documentation of time/location.
- Maintain a safe, secure, and healthy environment for the children by following recommended and legal medical standards of care.
- Alters assigned supervisor of any medical concerns in relation to the assigned children in care.
- Attends appropriate internal and external meetings.
- Able to evacuate at short notice to accompany residents possibly to a different city for several days at a time.
- Performs duties in a safe manner.
- Follows the corporate safety policy.
- Participates and supports safety meetings, training, and goals.
- Identifies close calls and/or safety concerns to supervisory.
- Ensures the safety and security of all children and the operating conditions within the area of responsibility.
- Maintains a clean and orderly work area.
- Other duties as assigned by the supervisor.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Uses intuition and experience to complement the job.
- Job Knowledge - Competent in required job skills and knowledge; exhibits the ability to learn and apply new skills; requires minimal supervision.
- Use of Technology - Computer Literate; Demonstrates required skills; adapts to new technologies; keeps technical skills up to date. Able to update hiring software such as Indeed with the number and types of vacancies for the program.
- Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem-solving situations.
- Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
- Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
- Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
- Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
- Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
- Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Must be able to develop a Plan B for any given situation.
- Personal Appearance - Dresses appropriately for the position; keeps self-well-groomed.
- Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings, and trains on time.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies the appropriate person with an alternate plan.
- Initiative - Asks for and offers help when needed.
- Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in the decision-making process; makes timely decisions. Must be able to respect the chain of command and report to his/her lead immediately.
- Quantity - Completes work in a timely manner and is able to work quickly with minimal distractions. Employees will not be expected to use his/her personal phone while on the clock or on-premises.
- Safety and Security - Observe safety and security procedures; determines appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly. Especially during job fairs or interviewing sessions, as directed by the immediate manager.
Qualifications
- Must be Bilingual in English and Spanish with the ability to read, write, and speak.
- Pass Pre-Employment background checks such as but not limited to Abuse and Neglect (CAN/Child Protective Services and criminal background checks.
- Must work collaboratively with other staff members, service providers and professionals.
- This position is physically active and requires standing, walking, running, bending, kneeling, stooping, crouching, crawling, and climbing during assigned shift(s).
- Must be at a minimum of 21 years of age.
Education and Experience:
- Minimum of a High School Diploma or its equivalent.
- At least 1 year’s experience with children in child welfare, medical, or social service settings is required.
- Bilingual in English and Spanish is required.
- Must be a minimum of 21 years of age.