Youth and Family Coordinator (East Communities)

Greater-Austin-Ymca; Austin (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Free membership to YMCA facilities

Job summary

The Greater Austin YMCA is seeking a Youth and Family Coordinator (East Communities) in Austin, TX. You will lead youth sports programs, be the primary contact for participants and families, and model the Y’s values to create an inclusive, welcoming environment.

Responsibilities include coordinating schedules, supervising games, staffing referees, keeping score, providing first aid, and writing weekly reports for the Program Director.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Experience coaching or participating in youth/adult sports.
• Experience supervising staff or volunteers is a plus.
• Understanding of basic sports rules, safety, and program mgmt.
• Able to organize schedules, equipment, and daily operations.
• Active and able to demonstrate sports skills when needed.
• CPR/AED and First Aid certs or willingness to obtain.

Responsibilities

• Provide exceptional customer service as main contact for schedules, equipment, and issues.
• Assist Program Director with teams, schedules, clinics, and activities.
• Supervise games; handle conflicts, weather changes, and schedule updates.
• Schedule referees, ensure timely start times, and be ready to officiate.
• Keep score and enforce basic player eligibility rules.
• Administer first aid and complete incident reports.
• Set up/take down equipment; maintain a clean, welcoming facility.
• Attend staff meetings and assist with planning tasks.
• Write weekly program reports for the Program Director.
• Model empathy and positive relationships with participants, families, staff and guests.
• Promote the Y’s mission and be an ambassador of the organization.
• Complete other duties as assigned.

Skills

Customer service

Teamwork

Schedule management

Sports program knowledge

Communication

Problem solving

Empathy

Leadership

Adaptability

CPR/AED & First Aid

Education

High school diploma or equivalent

Coursework in PE/ recreation preferred

CPR/AED certification

First Aid certification

Tools

Coaching certifications

Job description

Youth and Family Coordinator (East Communities)

#26-0196

Austin, Texas, United States

Job Description

Why Your Role Matters

The Youth and Family Coordinator is a hands-on leader who ensures YMCA sports programs run smoothly, safely, and inclusively. You are the primary point of contact for participants, members, and families, providing guidance, answering questions, and creating a positive, welcoming environment. By leading programs and modeling the Y’s values, the Youth and Family Coordinator helps participants build skills, confidence, and teamwork, delivering an exceptional experience that brings the YMCA’s mission to life in the community.

How You Will Make an Impact

• Provide exceptional customer service as the main contact for participants with questions about schedules, equipment, or minor issues.
• Assist the Program Director with preparing teams, creating schedules, planning clinics, and organizing activities.
• Supervise games and programs when the Program Director is unavailable, including handling conflicts, weather cancellations, or schedule changes.
• Schedule referees/officials for games, ensure games start on time, and be ready to referee if needed.
• Keep score during games and enforce basic rules about player eligibility.
• Administer first aid when needed and complete reports for any accidents or incidents.
• Set up and take down equipment and maintain a clean, organized, and welcoming facility.
• Attend staff meetings and assist with planning or other organizational tasks.
• Write short weekly program reports for the Program Director.
• Model excellent customer service by leading with empathy, listening actively, and fostering positive relationships with participants, families, members, staff, and guests.
• Lead by example the Y’s mission, vision, and values with program participants, members,staffand guests.
• Become an Ambassador of the Y’s work and culture by being the ultimate storyteller of who we are as an organization and brand.
• Complete other duties as assigned.

What You Bring to the Y

• High school diploma or equivalent required; some college coursework in Physical Education, Recreation, or a related field is preferred but not required.
• Demonstrated experience participating in or coaching youth or adult sports programs.
• Experience leading or supervising staff, volunteers, or peers is a plus.
• Strong understanding of basic sports rules, safety protocols, and program management.
• Proven ability to organize and manage multiple schedules, equipment, and daily program operations efficiently.
• Comfortable being active and demonstrating sports skills when needed.
• CPR/AED and First Aid certification (or willingness to obtain).
• Coaching certifications for specific sports are a plus.
• Ability to work evenings, weekends, and occasional holidays.
• You have a growth mindset -You quickly learn from failure and value feedback in the effort to continuously improve.
• You are a team player - You are a team player with a positive, service-oriented attitude and you can work well with others.
• You communicate effectively -You listen for understanding and meaning. You speak and writeeffectively.
• You are customer-focused – You build good customer relationships and deliver customer-centric solutions.
• You foster a culture of inclusion and belonging -You leverage people’s differences as strengths.

Physical Requirements:

This role requires the ability to actively participate in sports and program activities, including standing, walking, running, and demonstrating physical skills. The Sports Coordinator may need to lift, carry, set up, and take down sports equipment and supplies. Work is performed both indoors and outdoors in a variety of weather conditions. The position may require quick movement to respond to participant needs, provide first aid, or manage program activities safely. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Us

The Greater Austin YMCA is a nonprofit community enterprise with a purpose of elevating quality of life in central Texas by boldly expanding access for all children, adults, families and seniors in our dynamically growing community . Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $4 8 M annual operating budget.

Additional Information:

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We Take Care of Our People

Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.

• Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
• Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
• Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
• Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,200+ annually.

Pay Range

$17 - $21 per hour, DOE