Youth Advocate (Lena's House) FT M-F 3-11pm

Ruby's Place; Castro Valley (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

Life insurance

Vacation time

Sick time

Sabbatical

403(b) with generous match

Job summary

Ruby's Place dba Restorative Pathways (RP) is seeking a Youth Advocate for Lena’s House in the greater Bay Area. This full-time in-person position supports residents who have histories of sex/labor trafficking or domestic violence, focusing on survivor-centered care and crisis support.

The role requires a high school diploma, experience with the target population, and the ability to work on-site M–F, 3–11pm, with shifts covering day to night hours.

Qualifications

• High school diploma or equivalent.
• Two years of full-time experience or equivalent education or experience with the population served.
• 21 years of age or older.
• Ability to lift 25 lbs.
• Valid CA driver's license and insurance.

Responsibilities

• Monitor the facility during day/evening/overnight shifts.
• Provide emotional support to residents.
• Practice active listening with residents.
• Perform telephone screening for potential clients.
• Basic maintenance and cleaning tasks.
• Assist with data entry, filing and clerical duties.
• Provide confidential, trauma-informed services.
• Orient new residents to the facility.
• Provide back-up shift coverage as needed.
• Complete timesheets by due dates and in line with allocations.
• Participate in reflective supervision.
• Document processes and procedures related to duties.

Job description

Youth Advocate (Lena’s House) FT M-F 3-11pm

In-Person Full-Time (40 hours per week) Position in Hayward, CA (Non-Exempt)

Who We Are

Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier.

RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.

Who You Are

You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services.

You either have lived or have professional experience with the immigrant, latinx community and are in touch with the challenges that newcomers face when immigrating. You are compassionate, understanding and hold passion to work with this specific community. You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies.

What qualifications are required for this position?

You are also:

• In possession of a high school diploma or equivalent and either

• Two years of full-time experience, or its equivalent, working with the population to be served or equivalent education or experience as determined by CDSS or
• Two years’ experience as a member of the social work staff in a group home or short-term residential therapeutic program

• 21 years of age or older.
• Someone who exhibits integrity and good moral character to provide appropriate care to UC;
• Someone with the relevant experience and/or qualifications to work with UC and UC with special needs.
• Be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with UC, including Varicella, TDap or Tdap, Influenza, Fully vaccinated against COVID-19
• Someone who has not engaged in any form of child abuse or neglect, including domestic violence or has not been convicted of engaging or attempting to engage in sexual abuse facilitated by force or Is undergoing civil or administrative adjudication.
• In possession of, or will complete after hiring, the State mandated 40-hour Domestic Violence counselor certification.
• Able to lift 25 lbs.
• In possession of a valid CA driver's license, proof of insurance, and be approved by Restorative Pathways insurance as a driver in order to drive agency vehicles.
• Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents. Able to meet all licensing requirements of Community Care Licensing.

Preferred Qualifications:

• Experienced in child welfare and/or case management, crisis intervention, peer counseling.
• Experienced in working with survivors of human trafficking and domestic violence.
• Experienced working with the immigrant community.
• Experienced working in a residential setting providing direct services to survivors.
• Understanding of the dynamics of trauma-sensitive care, as well as an understanding of, and sensitivity to, serving diverse populations and languages as it relates to family dynamics and other aspects of cultural practice.

What You Will Do

The function of the Youth Advocate is to provide necessary shift coverage for the overall operation and function of Restorative Pathways shelter for self-identified young women with a reported history of sex/labor trafficking, domestic violence, or who are at risk of such abuse. Additionally, the Youth Advocate will provide support and assistance to Case Management staff.

Responsibilities include

1. Monitor the facility during the day, evening, and/or overnight shifts.
2. Provide emotional support to residents.
3. Practice active listening with residents.
4. Perform telephone screening for potential clients.
5. Basic maintenance and cleaning tasks (cleaning, chore supervision, stocking, and general supply inventory).
6. Assist with data entry, filing and additional clerical duties.
7. Provide confidential, holistic, client-centered, trauma-informed services.
8. Orient new residents to the facility.
9. Provide back-up in-person or phone shift coverage to other Shelter Programs as necessary
10. Assist with general program operations.
11. Fill out a functional timesheet by assigned due dates and in compliance with the time allocations.
12. Actively participate in reflective supervision
13. Create and maintain documentation of processes and procedures in relation to duties of the job
14. Other duties as assigned.

Working Conditions

This is a 100% in person role. You are expected to be available on‑site at all times during your scheduled shift hours and days, M-F 3-11pm. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.

Local travel in the greater Bay Area may be required.

The pay scale for the Youth Advocate (Lena’s House) is $29.87 per hour (non-exempt). The benefits that come with working at Restorative Pathways at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, sabbatical, and immediate vesting in our 403(b) with a generous match. Applicants must be located in the greater Bay Area.

At Restorative Pathways, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.