Yours Truly DC, Vignette Collection - Front Desk Assistant Manager OEM

Aimbridge Hospitality; Washington (District of Columbia); On-site; USD 55,000; Full time

Job summary

Aimbridge Hospitality is seeking a Front Desk Assistant Manager to join their team in Washington, DC. The role involves overseeing front office operations, ensuring high-quality guest service, and managing financial aspects. Applicants should have a strong background in hospitality management, with 3-5 years of experience and excellent communication skills.

Benefits

Daily Pay offered

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• 3-5 years of experience in hotel or related field preferred.
• Experience in supervisory roles is highly desired.
• Additional certifications (Food Handlers, CPR) may be required.

Responsibilities

• Oversee front office operations and ensure guest satisfaction.
• Report financial information and manage room revenue.
• Supervise and train front desk personnel.

Skills

Customer Service Orientation

Problem-Solving Ability

Communication Skills

Financial Acumen

Supervisory Skills

Organizational Skills

Technical Proficiency

Education

2-year college degree

4-year college degree

Job description

Yours Truly DC, Vignette Collection - Front Desk Assistant Manager OEM

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Yours Truly DC, Vignette Collection - Front Desk Assistant Manager OEM

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Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $55,000.00/yr

Join Our Team as a Front Desk Assistant Manager!

About Us

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Assistant Manager, you'll work closely with the Front Desk Manager to oversee the operation of our Front Office. Your role is critical in providing attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy. If you’re a customer service superstar with excellent problem-solving and communication skills, committed to ensuring an unforgettable guest experience, join our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills And Responsibilities

• Customer Service Orientation: Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.
• Problem-Solving Ability: Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.
• Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen: Work with financial information and data to support the management of room revenue and occupancy.
• Supervisory Skills: Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.
• Technical Proficiency: Utilize Windows operating systems and relevant software for effective management and reporting.
  
  

What We’re Looking For

• Experience: 3- 5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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