Residential Counselor - 2nd Shift

Center for Life Management; Salem (NH); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with companycon

Paid time off

Paid holidays

Cell phone and laptop provided

Mileage reimbursement

On the job training and continuing ed.

Flexible schedule

Career growth opportunities

Employee Assistance Program (EAP)

Job summary

Center for Life Management (CLM) in Salem, NH is seeking a Residential Counselor to support guests in a 24/7 program with a 35-hour workweek and a Monday–Friday, 3:00 PM–10:30 PM schedule. You will provide peer support, assist in recovery planning, and coordinate with crisis services and community resources while documenting care and applying trauma-informed care principles.

CLM offers a robust benefits package and opportunities for professional development, including support for a Master’s

Qualifications

• Bachelor’s degree or equivalent in a human services field is preferred.
• Must show understanding of recovery concepts and trauma-informed care.
• Ability to document accurately and use EHR systems.

Responsibilities

• Provide peer support and encouragement to residents to promote recovery.
• Inspire hope, build trust, demonstrate empathy, and support treatment engagement.
• Promote participation in treatment and consumer self-help activities.
• Provide one-on-one peer support in residence and community settings.
• Assess for escalation to higher care when needed and coordinate with crisis services.
• Follow Trauma-Informed Care principles and protect guest confidentiality.

Skills

Empathy

Communication skills

Teamwork

Documentation

Trauma-informed care

Computer skills

Self-care and recovery

Education

Associates or Bachelor’s degree in a human services or related field

High school diploma with relevant experience

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Description

Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ

Center for Life Management (CLM) provides the area's most comprehensive array of outpatient mental health services. Our multi-disciplined treatment team provides a variety of evidence-based services and best practices to assist individuals with overcoming severe and persistent mental illness and barriers to independent living. Specifically, CLM’s Residential Housing Program offers 24/7 supportive housing as an alternative to hospitalization or emergency room boarding during acute psychiatric episodes. The Residential Counselor encourages housing guests to actively participate in moving toward recovery by providing Intentional Peer Support services. This is a full time, 35 hour per week position with a schedule of Monday - Friday 3:00 PM - 10:30 PM.

Major Functional Areas and Description of Duties

• Provide perspective and understanding of guest’s experiences including: symptoms of mental illness, effects and side-effects of medications, responses to and opinions of treatment, self and culture-wide stigma and discrimination, and experiences of recovery;
• Be a role model and inspire recovery by instilling hope, building trust, demonstrating empathy, being present, and listening to guest’s needs to set personal recovery goals, collaborate on care, answer questions about and foster engagement in treatment;
• Promote responsibility, effective decision making, active participation in treatment and recovery processes, and participation in consumer self-help programs/consumer advocacy organizations;
• Provide peer support activities and one-on-one support in the residence and community-based settings as deemed appropriate for the objectives, interventions and desired outcomes identified in the guest’s treatment plan;
• Assess and encourage guests to seek a higher level of care in the event that transitional residential housing becomes insufficient to ensure guest health and safety (to include but not limited to assisting contact with acute care and mobile crisis services or fulfilling a crisis assessment at a local hospital or health care center);
• Utilize a framework of Trauma-Informed Care and actively seek to determine whether the guest has experienced trauma so that effective implementation of support can be applied;
• Link guest and/or natural supports with appropriate community mental health resources that best fit the presenting problems as well as level of motivation and stage of change;
• Maintain contact with guests for a set period of time after a crisis to ensure connection has been made with agreed upon referral sources and additional education/supports are provided beyond the immediate amelioration of the acute episode;
• Provide timely documentation on each service delivered;
• Engage in appropriate consultation meetings and committees, both internally and externally, as determined by supervisor;
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all guests;
• Execute all required services and documentation in accordance with agency policies and federal/state standards;
• Maintain professional memberships, licenses, accreditation, certifications, etc.;
• Follow all SAMHSA Core Competencies of Peer Support;
• Adhere to CLM’s Code of Conduct and professional ethics;
• Represent CLM in a professional and appropriate manner in all settings;
• Perform all other duties as assigned by supervisor.

Benefits

At Center for Life Management we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short and Long Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

The Center for Life Management has partnered with New England College to offer a Master’s Degree! This is an exciting opportunity for CLM staff to earn a Master of Science in Clinical Mental Health Counseling (MS) degree in 3 years.

Who’s Eligible and What’s Required:

• Must be a full-time CLM employee in good standing for 9 months or more.
• Must hold a Bachelor’s Degree.
• Must agree to a five (5) year commitment of full-time employment in good standing with the Center for Life Management (beginning from start date/year of Professional Development Program participation).
• Participants must maintain a B average to continue participation in the program.

*Cost of tuition is covered by Center for Life Management

*Employee is responsible for applicable taxable portion of tuition remission

Join CLM and make your career dreams a reality!

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Requirements

Qualifications and Skills

• Associates or Bachelor’s degree in a human services or related field preferred however a high school diploma or equivalent, or at least two years of paid or volunteer experience with adults with severe and persistent mental illnesses will be considered;
• Have self-knowledge to manage one’s own mental illness and be well along in their recovery (at least one year or greater in recovery, absent of any psychiatric crisis or hospitalization);
• Strong commitment to the right and the ability of each person with a severe mental illness to live in normal community residences, work in market jobs, and have access to helpful, adequate, competent, and continuous supports and services;
• Must be eligible and willing to work towards and become certified as a Peer Specialist or Recovery Coach, and eligible for Certified Recovery Support Worker (CRSW) and Intentional Peer Support certificates;
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations;
• Proficient computer skills, specifically with all Microsoft office applications;
• Ability to document effectively and efficiently in course of work;
• Ability to navigate an electronic health record;
• Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision;
• Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services;
• Effective communication skills, organizational skills, and ability to multi-task.