Yolan Host

Highgate; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A luxury dining experience at The Joseph Nashville seeks a personable team member to welcome guests at Yolan, ensuring an unforgettable dining experience. Candidates should display a passion for hospitality with a friendly demeanor and flexibility to adapt to the fast-paced environment of the hospitality industry.

Benefits

Medical/Dental/Vision

Company paid Life insurance

401K

Paid Time Off

Free Meals during work

Discounted room benefits

Qualifications

• Outgoing and friendly personality.
• Passion for guest interaction and service.
• Flexible availability including weekends.

Responsibilities

• Welcome guests and prepare them for their dining experience.
• Handle immediate guest requests and provide menus.
• Seat guests while balancing service staff needs.

Skills

Friendly demeanor

Organizational skills

Customer service

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

The Joseph Hotel - Nashville

Overview

WHERE YOU WORK

The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.

WHY YOU’RE HERE

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the restaurant, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.

Availability Requirements

Full-time, Evening, Weekends, Open Availability

Benefits

• Medical/Dental/Vision
• Company paid Life insurance
• 401K
• Paid Time Off
• Free Meals during work
• Discounted room benefits

Responsibilities

WHAT YOU DO

You will be the warm and knowledgeable face of Yolan, welcoming guests into the restaurant and preparing them for the exceptional dining experience ahead. You will provide menus, answer questions and handle any immediate guest requests prior to service. You will seat guests in a way that balances the needs of the service staff while accommodating preferences whenever able. We enable you with the training and tools to be successful in a supportive, energetic environment.

Qualifications

WHO YOU ARE

You are friendly, outgoing, and always make people feel welcome and comfortable. You are happiest when your day is filled with human interaction and providing unforgettable moments for others. You have a passion for taking care of people, and you love to organize how guests are seated to maximize their experience of outstanding food and beverage. You are available and eager to work flexible hours including weekends, understanding that the hospitality industry never stops!