Yoga Studio Front Desk & Guest Experience Lead

CorePower Yoga, LLC; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Free All Access Membership

30% off retail

CPY trainings discounts

Employee Assistance Program

1.5x Holiday Pay

Free All Access Membership for a Plus1

Job summary

CorePower Yoga, LLC is hiring a part-time Front Desk Associate to deliver a premium studio experience through exceptional service and support for teachers and students. You will help manage retail, rentals, and class flow while maintaining a welcoming, clean space across all studio areas.

The role emphasizes guest relations, POS accuracy, and daily opening/closing duties, with morning/evening/weekend availability and a pay rate of $18.50 per hour.

Qualifications

• Passion for wellness, fitness, or yoga.
• Warm, welcoming, high-energy demeanor.
• Customer focused and community oriented.
• Reliable, responsible, and consistent.
• Strong communication and relationship building skills.
• Demonstrate confidence and accuracy in running the POS system to support seamless student transactions.

Responsibilities

• Deliver a best-in-class welcome for new and returning students, including studio etiquette, class formats, intensity levels, and membership benefits.
• Build authentic, warm relationships with students and teachers.
• Help students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell thoughtfully when appropriate.
• Proactively manage class waitlists and ensure smooth check in flow.
• Support communication of studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET).
• Accurately reconcile rosters by verifying charges, supporting student needs or concerns, and completing roster close-out processes.
• Support retail sales by helping students with sizing, product recommendations, and purchase decisions.
• Maintain merchandise presentation to brand standards, including handling markdowns and placing new products on the floor.
• Maintain practice rooms: tidy spaces, reset props, clean mirrors, and ensure overall readiness.
• Keep locker rooms clean, sanitized, and fully stocked.
• Uphold brand standards for cleanliness and facility upkeep to enhance the student environment.
• Serve as the studio key holder responsible for daily opening and closing procedures.
• Prepare the studio for the first class of the day: unlock the studio, set up lights and audio, and ensure the space is tidy, fresh, and welcoming.
• Perform closing procedures after final classes: secure the studio, reconcile POS, tidy rooms, and restock as needed.

Skills

Wellness passion

Warm demeanor

Customer focus

Reliability

Communication

POS proficiency

Retail POS systems

Tools

POS system

Job description

CorePower Yoga, LLC is hiring a part-time Front Desk Associate to deliver a premium studio experience through exceptional service and support for teachers and students. You will help manage retail, rentals, and class flow while maintaining a welcoming, clean space across all studio areas.

The role emphasizes guest relations, POS accuracy, and daily opening/closing duties, with morning/evening/weekend availability and a pay rate of $18.50 per hour.